Nelson DeMelo
Nelson DeMelo at Brewster Subaru
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Nelson DeMelo

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

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4.9
480 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mac. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

21 yrs, 4 mos

Industry Experience

31 yrs, 1 mo

Languages Spoken

English English

Portuguese Portuguese

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4.9

480 Reviews

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480 Reviews of Nelson DeMelo

January 18, 2025

Dealership Rating
Employee Rating

Great experience from beginning to end. Beautiful dealership and great people. No hard sales push. Feels like I made a bunch of new friends. More

by Ali
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Carmelita

Jan 20, 2025

Brewster Subaru responded

Hi Ali, we're delighted to hear that you had such a positive experience with us at Brewster Subaru! It's wonderful knowing our team made you feel welcome and comfortable. Enjoy your new ride!

January 13, 2025

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The entire staff was professional and kind, especially Nelson, David and Rich. They explained everything in detail, I did not feel rushed at all. I am a very happy customer! More

by trjohnson02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , David Beylouni was my Sales Consultant, he was wonderful to work with.

Jan 13, 2025

Brewster Subaru responded

Thank you for sharing your experience! We're delighted to hear that Nelson, David, and Rich provided such detailed and professional service at Brewster Subaru. Enjoy your new ride!

January 10, 2025

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Everyone was very knowledgeable, very helpful and extremely patient. Connor knows his product and the competition. More

by CeeKaye
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Stroh

Jan 10, 2025

Brewster Subaru responded

We're delighted to hear that Connor and the team at Brewster Subaru provided you with knowledgeable and patient service. Thanks for sharing your experience!

January 04, 2025

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This was a great car buying experience. I got answers to my many questions and was not rushed throughout the process. I love my new car. More

by Kdorfuss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Carmelina Bruni

Jan 04, 2025

Brewster Subaru responded

Hi K Dorfuss! We're delighted to hear you had a great experience with us at Brewster Subaru and that all your questions were answered. Enjoy your new car!

January 04, 2025

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Great customer service and selection of vehicles. Anthony Pilla was our sales consultant and he bent over backwards to make the process as simple as possible and get us a great deal on our Outback. I More

by Strudelwagon82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Pilla

Jan 06, 2025

Brewster Subaru responded

We're delighted to hear that Anthony provided excellent service and helped you secure a great deal on your Outback at Brewster Subaru! Thank you for recommending us, and we hope you're enjoying your new vehicle.

January 03, 2025

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Brewster Subaru’s new location is a state of the art facility. Greeted by a friendly employee at reception area . I Was treated with professionalism and respect and was not pressured into purchasing a n More

by ead1097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

Jan 03, 2025

Brewster Subaru responded

Thank you for sharing your experience at Brewster Subaru's new location! We're delighted to hear that our team, including Mitchel, Rich, and Nelson, provided a professional and respectful service. We appreciate the recommendation and look forward to welcoming your family and friends in the future!

December 26, 2024

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Excellent staff. Roy, Nelson and Rich are excellent. Totally recommend the dealership to all. Excellent staff all around. I will recommend them to anyone who asks. More

by jdgalaxie67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Brewster Subaru responded

Thank you for the glowing review! We're delighted to hear that Roy, Nelson, and Rich provided such excellent service at Brewster Subaru. Your recommendations mean a lot to us!

December 12, 2024

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Everyone I dealt with, Carmelita, Rich, Nelson, was easy to work with and extremely helpful. Made the purchasing process fast and easy. More

by jwkitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Carmelina

Dec 13, 2024

Brewster Subaru responded

It's fantastic to hear that Carmelita, Rich, and Nelson made your experience at Brewster Subaru smooth and efficient. Thanks for choosing us!

November 27, 2024

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The nicest and most professional staff. They’re super knowledgeable and personable people. Will always go to them if I’m shopping for a Subaru. More

by DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson

Nov 27, 2024

Brewster Subaru responded

We're delighted to hear that our team at Brewster Subaru made such a positive impression! Thank you for your kind words and continued trust in us. We look forward to assisting with any future Subaru needs!

October 15, 2024

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Employee Rating

Rich Johnson was very patient and informative during the whole financial process and finalization of paperwork. More

by bettyann.perucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

Oct 15, 2024

Brewster Subaru responded

Bettyann, we're delighted to hear that Rich provided you with such a patient and informative experience at Brewster Subaru. Thank you for sharing your feedback!

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