Dealership Experience
16 yrs, 11 mos
Industry Experience
23 yrs, 11 mos
22 Reviews
Write a Review22 Reviews of Neil Roeder
September 17, 2024
Danny built a strong & trusting relationship with me by identifying the need for a new car & my want & efficiency I need in this vehicle. He related with me from the on set of decisions to the delivery of identifying the need for a new car & my want & efficiency I need in this vehicle. He related with me from the on set of decisions to the delivery of my vehicle. He kept me posted with all information about the vehicle including pricing. He will be a go to person for everything needed for you car . I recommend Danny any day . A job well done . 👊🏽 More
Other Employees Tagged: Mike Roeder, Jennifer Cooksey , Danny Bernstrom, Corbyn
August 31, 2024
Sue made herself available 24/7 for all my questions and concerns. She always responded immediately to questions and in the rare case she didn't know the answer to my question she would promptly get back t concerns. She always responded immediately to questions and in the rare case she didn't know the answer to my question she would promptly get back to me with the answer. Sue brought customer service to a new level. Buying a new car from Sears was an no stress enjoyable experience. More
Other Employees Tagged: Sue Brink, Marvin Hinton
May 01, 2024
This is my first experience with Sears and Mercedes Benz. It has been a pleasure on both counts. I’m very pleased… It has been a pleasure on both counts. I’m very pleased… More
Other Employees Tagged: Mike Roeder, Justin Hagen, Boris Perelman
February 15, 2023
DO NOT BUY FROM THESE GREEDY xxxxxxxx! worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx More
Other Employees Tagged: Mike Roeder, Nick Griffin , Setnu Jenkins, Don Davidson ,
January 26, 2023
I had a great experience. The staff was very welcoming and accommodating with my busy schedule. Nick was exceptional, definitely will encourage family and friends to track him The staff was very welcoming and accommodating with my busy schedule. Nick was exceptional, definitely will encourage family and friends to track him down when they need a vehicle More
Other Employees Tagged: Nick McGovern , Kelly Rogers
November 22, 2022
I have purchased 10 cars in the past 10 years. I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Ke I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Kelley blue book, ‘good’ rating on a car that is less than three years old, has less than 50,000 miles on it, and legitimately is in ‘very good’ condition. He tried to tell me that my car needed new tires. Those tires were replaced 4 months ago. And, I am a return customer. I will not return ever again. More
Other Employees Tagged: Mike Roeder, Matt Mahoney, Kent Martinka, John Mulligan
June 27, 2022
Nick made the process quick and easy. The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! More
Other Employees Tagged: Mike Roeder, Jennifer Cooksey, Nick McGovern , Aaron Schoenack
June 06, 2022
Quick and convenient. Great employees full of knowledge and smiles throughout the dealership and yes I thought it was silly with the red bow but in the end it put a smile Great employees full of knowledge and smiles throughout the dealership and yes I thought it was silly with the red bow but in the end it put a smile on my face as well. More
Other Employees Tagged: John Mulligan, Jason Henricks
February 27, 2021
Nick he’s the most professional car person I ever worked with. Definitely going to refer everyone I know that needs a car. Good luck with. Definitely going to refer everyone I know that needs a car. Good luck More
Other Employees Tagged: Mike Roeder, Nick Griffin
January 17, 2021
John was very friendly and passionate about his job. He gave us honest feedback and information and made our decision easy to buy this car for my daughter. gave us honest feedback and information and made our decision easy to buy this car for my daughter. More
Other Employees Tagged: John Mulligan