Neil Mendes
Neil Mendes at Ferman Chevrolet Tarpon Springs
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Neil Mendes

Service Advisor

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.5
166 Reviews
4.5

166 Reviews

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166 Reviews of Neil Mendes

January 30, 2025

Dealership Rating
Employee Rating

Every time I've needed any help or service. They've always been there to help and fix my car the way it needs to be fixed to run the best it can. I would recommend this dealership to everyone I More

by DCRUZZIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Monteverde

January 18, 2025

Dealership Rating
Employee Rating

Ferman Chevy had Quick turnaround for regular maintenance service and a nice waiting area with donuts :) More

by tomdean139
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Workmanship
Service Time
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Recommend Dealer
Yes
Jan 22, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 18, 2025

Dealership Rating
Employee Rating

This dealership did everything, I believe, they could do to assist us in our GM repurchase. More

by N
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Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Billy Monteverde, Dave Deilkes

Jan 22, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2025

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Employee Rating

That Was worse experience in my life I was waiting two hours for oil change. Nobody telling me that it’s gonna be take so long and supervisor know that I’m not a drop off my car. I’m waiting at the dealer More

by bts8607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2025

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 16, 2025

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Employee Rating

The service writer Tony was great to work with. They were able to complete the Service in a timely manner. More

by jeffgrupp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang

Jan 17, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 11, 2025

Dealership Rating
Employee Rating

As usual, the people were friendly and the work work was completed satisfactory. I will be for future services More

by Danpulver59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 11, 2025

Dealership Rating
Employee Rating

Good experience with Service, had no issues, seen at appointment time, work completed fine, completely satisfied More

by CupK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dealership Rating
Employee Rating

It was clean they where all polite and very professional and did a great service More

by sparkyrk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dealership Rating
Employee Rating

Apathetic staff. Marginal repair work. Poor communication, incorrect estimate, late delivery. Won't be returning to this shop. More

by scott.caschette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 09, 2025

Dealership Rating
Employee Rating

I've dealt with Chevy on multiple occasions, but this was my first time doing business with the Tarpon Springs location. The customer service was subpar, to say the least. My assigned Rep., Neil, was never a More

by ChevyCamaro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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