Neil Lester

Terrible service experience. Spent $1000.00 on a tune up and ended up needing a new $6000.00 transmission a few days later. They didn't even tell me there was an issue with the t Spent $1000.00 on a tune up and ended up needing a new $6000.00 transmission a few days later. They didn't even tell me there was an issue with the transmission. More

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I would love to give this place a ZERO! !! Terrible experience! They treat you horrible and the service department sucks!! There is no reason to own a vehicle for two yrs and be in service !! Terrible experience! They treat you horrible and the service department sucks!! There is no reason to own a vehicle for two yrs and be in service 9 times and it’s been broken down for 3 weeks now since my extended warranty expired!!!!! Please don’t waste your time here!!!! More

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They got me in for an appointment fairly quickly. Did good work in a decent time. Did good work in a decent time. More

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Sunnyside is a great place for all of your vehicle needs including the purchase, service, body shop and parts. They really know how to do business and take care of their customers including the purchase, service, body shop and parts. They really know how to do business and take care of their customers More

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i Bought a set of tires from sunny Side Chevy and they wore out at 25.000 miles they would not help me they are not a tire dealer go see a regular tire dealer trying going to one of them sad wore out at 25.000 miles they would not help me they are not a tire dealer go see a regular tire dealer trying going to one of them sad More

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Worth the 100 mile round trip ! Certified used this time Worth the 100 mile round trip ! Certified used this time . Clean car , Great price . Thanks Randy Sam and Bob for a Sunny Deal ! Jim P Str Worth the 100 mile round trip ! Certified used this time . Clean car , Great price . Thanks Randy Sam and Bob for a Sunny Deal ! Jim P Streetsboro More

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Everyone I have dealt with directly has gone above and beyond, that goes a long way! You all have my appreciation see ya again soon!!!! beyond, that goes a long way! You all have my appreciation see ya again soon!!!! More

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Trashed my Corvette to the tune of $1K`s They trashed my show room 2012 Grand Sport Corvette. Ruined the leather driver`s seat by the 300+ 6`4``supposedly Mechanic getting in and out at least They trashed my show room 2012 Grand Sport Corvette. Ruined the leather driver`s seat by the 300+ 6`4``supposedly Mechanic getting in and out at least 20 times while recharging the A/C and trouble shooting the power top as to why it failed only after 3 uses. I bought the car off the show room floor at Voss Chevy. It had 4k miles on it when I too it Sunny side . The beige leather seats were so FILTHY when I got it back , they looked grey. Any body that filthy had to work on the lube rack ! I know, I had that job at a Chevy dealership ! My new high $$$ floor mat was greased up on the passenger side ( I always keep a white towel on the drivers side so not to soil the mat, same with the seat. I removed the towel when I took it there on the driver`s seat. (I`m 5`7`` and about 150#`s at that time. Seat was like new !!! (keep my cars in GREAT SHAPE !! (Have a 1966SS396 original paint I bought new 21 k miles on it )That should tell you something about my care of cars . And a 2002 Trail Blazer ordered special as a retirement present, still looks new; low, LOW miles. Any way, they also trashed the fuse box cover under the hood either when they did the A/C or trouble shooting the power top . ( all scraped and scratched up.)OR some one swapped it out for a Junk cover. ( they are about $ 300 bucks ! And to ad insult to injury , when they called and said it was done, BUT!!! When they parked it out back at closing time , the engine light came on !!! I knew that was BS. And in the morning they changed their story to OHHHH !!!! The engine light came on when they drove it to the front to be picked up !! Sound familiar any one ??? !! I requested to talk to the service Mgr. They told me he`s on vacation. Then let me speak to who`s in charge now. they said it was the new car mgr. If I remember correctly ; said OK, wait a minute ;;A few minutes later , they stated they could not find him.. I was HOT!! I said that check engine light BETTER be out when I get up there. Let me talk to the owner please; Bob or who ever I was speaking to, said he`s gone for a couple months ;;I hung up and called the receptionist and asked who the owner of Sunny Side was and I wanted to speak to him. SHE says; I don`t know who the owner is ! I said, you work there and don`t know who the owner is ??? !!SO, I picked the car up and guess what ? The check engine light went out. Moving forward, when I said about the greasy seats ; they said drive up to the detail shop and they will clean the floor mat AND the seats, which they did. So that still left me with the wrinkled up driver`s seat and the trashed fuse box cover. Mr. Lester , the service manager told me to bring it up again. He looked at the fuse box, and said he`d research it. And he`d get back to me, which he NEVER did; And about the seat; I could tell by the look on his face, he knew the 300+ pounder who worked on it ruined the seat and who ever else was driving it. My license plate , which I keep on the front Pass. floor (I don`t run a front plate, was bent up so much, I could not believe it! I could go on, but I`m 73+ now and my typing finger is worn out !! DID I mention I have worked on my own cars, since age 15, drag raced at #42 and Norwalk, Thompson , and Detroit drag strip and built my own car back in the day for Lorain County Speed Way ? And have 7 Chevy`s at home ! Oh, almost forgot, I`m a retired mechanic . (30 years !) They thought they had a live one because of my age. Cheers ! Donovan Dahl Sr. PS: I want the seat cover replaced and the fuse box (under the hood ) replaced and I`d like to talk to the owner, which I think is a very fine man. Thanks for your time in reading ;;;off my soap box for now ! More

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My service and sales experience: excellent. Everyone in service for my old car to sales with Rick for my new car have been excellent. I felt everyone especially Rick in sales worked with me to b Everyone in service for my old car to sales with Rick for my new car have been excellent. I felt everyone especially Rick in sales worked with me to be sure I found the car I wanted,within my budget. Rick worked to get me upgraded from my 2001 vehicle into fine Chevrolet Cruze Lt 2013. With alot of bells and whistles. Rick took the extra time to be sure I know how to work said bells and whistles. I am very satisfied. I rate Rick and the entire team Excellent. More

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Great Service Well again this dealership has amazed me I'm currently a 3rd xxxxter had my 1st maintenance due on my vehicle and over the last 20 year this was by fa Well again this dealership has amazed me I'm currently a 3rd xxxxter had my 1st maintenance due on my vehicle and over the last 20 year this was by far the fastest service I have received by any dealership. I arrived at 10 mins to 8 with 3 vehicles before me and my 830 my vehicle was done that was Lightning fast service. This dealership has been incredible from the time I went to look at the vehicle I'M currently drive 10 Stars for this one. More

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