Neil Fraser
Neil Fraser at DARCARS Lexus of Englewood
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Neil Fraser

Sales

DARCARS Lexus of Englewood

53 Engle Street
Englewood, NJ 07631

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4.8
20 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

4.8

20 Reviews

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20 Reviews of Neil Fraser

October 30, 2024

Dealership Rating
Employee Rating

What amazing customer service. I went yesterday and expressed to Luis Tirado-Torres that I am using my lunch break if he can take that in consideration. I was so shocked after grab More

by n_ramnar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

DARCARS Lexus of Englewood responded

Thank you for sharing your experience! We're delighted to hear that Luis and Grace provided such efficient service during your visit at DARCARS Lexus of Englewood. We appreciate the recommendation and look forward to serving you again in the future!

July 25, 2023

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Employee Rating

Great experience. Our requirements were understood and the team worked hard to make it work. Ultimately we went forward with a lease from Darcar More

by Elaineriddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Frazier

Jul 25, 2023

DARCARS Lexus of Englewood responded

Elaine, we're so glad to hear that you had a great experience at DARCARS Lexus of Englewood! Thank you for choosing us and for trusting our team with your lease. We hope to see you again in the future!

Jul 26, 2023

Elaineriddell responded

DARCARS' Lexus of Englewood are tremendous business professionals - both the client facing/sales team and the finance team. Thank you for providing us with a positive experience.

March 27, 2023

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Employee Rating

Neil was awesome! He communicated everything very well, responded to every question and text I had and made the process VERY smooth. Whenever I’ll have a friend who wa More

by Fedorovsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

DARCARS Lexus of Englewood responded

Neil will be delighted that his professional and courteous care made your experience so positive. Thank you for your business and recommendation, and we wish you safe travels until we meet again!

March 24, 2023

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Wonderful experience with the dealer. This is my new car, and first experience with financing. Everything went smoothly. Thank you More

by Yubraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

DARCARS Lexus of Englewood responded

Yubraj, we're delighted to hear that Neil and our DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 09, 2023

Dealership Rating
Employee Rating

Dealership provided best experience ever in purchasing a new car. I moved from one person to another with such ease. Walked out with new car in same day! Neil was exceptional. He went above and beyond to More

by howjill
Recommend Dealer
Yes
Mar 09, 2023

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Neil and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you again down the road!

March 08, 2023

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Employee Rating

Neil was AWESOME! !!!!!Made sure I got exactly what I wanted in my 2023 RX he was very patient and was willing to help me even when I was being extra picky ….EXCELLENT More

by Brentonfierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2023

DARCARS Lexus of Englewood responded

This is great to hear! We are thankful for your business and are pleased to hear about your positive sales experience with Neil. We wish you safe travels ahead in your new 2023 Lexus RX and hope to see you again for all your car purchase and service needs. Take care! -- DARCARS Lexus of Englewood Team

February 25, 2023

Dealership Rating
Employee Rating

We were very pleased with the service at Lexus of Englewood when purchasing our new car. The staff was always friendly and courteous. Neil Fraser was particularly pleasant to work with. He helped us More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 27, 2023

DARCARS Lexus of Englewood responded

Joel, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Englewood team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

December 14, 2022

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Employee Rating

Want to thank Neil and Trevor for giving me an amazing deal on my new 23 GX 460. More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Warwick

Dec 14, 2022

DARCARS Lexus of Englewood responded

Bryan, thank you for stopping by to give Neil and Trevor a lovely shoutout. Safe travels in your new 2023 Lexus GX 460! –The DARCARS Lexus of Englewood Team

December 14, 2022

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Employee Rating

Always helpful! Good customer service. Pleasant wait for oil changes. I am able to have everything done in one day. More

by Kathryn.childs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Lipper , Dominic DiMartino

Dec 15, 2022

DARCARS Lexus of Englewood responded

Thank you for this great review of DARCARS Lexus of Englewood, Kathryn! The team is thankful to have your trust and loyal business. We look forward to working with you again down the road. Happy holidays!

December 03, 2022

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Employee Rating

Absolutely great experience. Andreas was super helpful and found me the exact car I want. More

by baliaticomarc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andreas

Dec 05, 2022

DARCARS Lexus of Englewood responded

Thanks for the review. We are glad that Andreas was helpful and nice to work with, and we will pass along the kind words to the team. See you again next time here at DARCARS Lexus of Englewood!

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