Dealership Experience
1 yr, 3 mos
Industry Experience
21 yrs, 9 mos
80 Reviews
Write a Review80 Reviews of Neil Amaral
January 22, 2025
I had a fantastic experience. Everyone was super helpful and friendly. I love my XC60! Everyone was super helpful and friendly. I love my XC60! More
Other Employees Tagged: Kevin Flanagan, Scott Jackson, Henry Zhu, Steven Riecker , Alex Piriz
January 20, 2025
I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. certified used xc90. He was very helpful & transparent during this process. More
Other Employees Tagged: Kevin Flanagan, Regina Krauza, Bob Cerza, Mark Terry, David Ferrence, Santiago Piriz
January 14, 2025
From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, knowledgeable, and extremely helpful, including making the time to meet me at my office for a test drive. Neil Amaral, (used car manager), personally engaged with me to finalize terms and make things right and ensured Smythe won my business. Abood Katib (financing manager) made it his business to speak to Neil to work out good pricing for me on warranties and the car itself, even though this was partially outside of his job. David Mensah did a great job of walking me through the vehicle step by step and was extremely knowledgeable and courteous. Henry Zhu was covering for Abood when I came to pick up the car and pay for it...he also helped enhance the warranty to an even better one and provided outstanding service and efficiency. A+ all around. I've purchased 2 cars (non volvos) from dealerships unrelated to Smythe in the past. Horror story having to save my wife from a bad situation at one....this experience was nothing like it and was first class treatment all the way. I will gladly come back for service and cars in the future and will gladly refer friends and relatives. Great job Smythe team! Sincerely, Eli Novey More
Other Employees Tagged: Abood Katib, David Ferrence, Henry Zhu, Joe Del Valle, David Mensah
January 05, 2025
Neal was just incredibly awesome. He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! More
Other Employees Tagged: Henry Zhu, Joe Del Valle , Tyler! Excellent Concierge!!!
January 04, 2025
Smythe was fantastic at setting me up with my new car. I couldn’t ask for better service! I couldn’t ask for better service! More
Other Employees Tagged: Sabrina Benigno, Bryant Bustamante, David Mensah
January 02, 2025
Steven was great. He helped me find a rebate that I would not have expected. It was a positive experience after being disappointed by Carmax He helped me find a rebate that I would not have expected. It was a positive experience after being disappointed by Carmax More
Other Employees Tagged: Steven Riecker, Santiago Piriz
December 31, 2024
Jessica did an amazing job She was smiling and kind Also she is professional Custmer service Also she is professional Custmer service More
Other Employees Tagged: Val Pereira, Jessica Hermida
December 28, 2024
Professional. Courteous. Low pressure. Felt comfortable dealing with David and the other staff. Well-organized showroom. Courteous. Low pressure. Felt comfortable dealing with David and the other staff. Well-organized showroom. More
Other Employees Tagged: Paul Leary, Kyle Jackson, Bob Cerza, Stacey Hopson, Alon Katende, Sabrina Benigno, Joe Del Valle, David Mensah
December 27, 2024
I walked into Volvo to purchase a safer car option now that I have a little one. Kyle was my sales rep and he provided top notch service from the moment I sat down at his desk up until I walked out of Vol that I have a little one. Kyle was my sales rep and he provided top notch service from the moment I sat down at his desk up until I walked out of Volvo with my new car. I cannot recommend him enough. He was thorough, not pushy and had excellent communication. He is a great lister and addressed all my concerns. Santiago, the finance manager was excellent as well. He was able to obtain a competitive interest for the car loan (more competitive than two banks I shopped). His communication was also thorough and the experience was seamless. Finally, Alex walked me through all the features of my new car and helped address any questions I had. He was extremely knowledgeable. The level of service Smythe Volvo provided far exceeded my expectations. Not only did I purchase a safe and reliable car for my family but I made the purchase at a great dealership that made the transaction and experience so pleasant. Thank you so much! More
Other Employees Tagged: Kyle Jackson, Santiago Piriz , Alex Piriz
December 24, 2024
Everybody was wonderful, responsive and efficient. I worked specifically with Jose Baptista, Henry Zhu, and David Mensah. They were all very eager to get me into the car I wanted quickly, safely, and I worked specifically with Jose Baptista, Henry Zhu, and David Mensah. They were all very eager to get me into the car I wanted quickly, safely, and comfortably. I highly recommend them and look forward to coming back for all my service needs! More
Other Employees Tagged: Henry Zhu, Jose Baptista, David Mensah