Neerja Tandon

I'm sorry to say I received very poor customer service here! I bought a used car, and my experience leading up to the purchase was generally positive in that all the sales staff were pleasant, accommodat here! I bought a used car, and my experience leading up to the purchase was generally positive in that all the sales staff were pleasant, accommodating, and direct and honest in setting the price. This is the reason I gave 2 stars instead of 1. However, once they had payment for the car, the sales managers who worked with me on the purchase, had no interest in helping me resolve a couple of relatively simple issues. It took several weeks, multiple phone calls and emails, and my husband finally threatening to call the Consumer Financial Protection Bureau just to get the car scheduled for a repair that fell under the 30 day warranty. When I called, I was repeatedly transferred from one person to another and then promised a call back that never came. My messages and emails were either not returned at all or were answered with unkept promises to get back to me later that day. It's now going on 6 months since I bought the car, and I still do not have an answer as to why the refund check for an overcharge on registration fees (which again required multiple calls and 2 months to get) was less than expected. I've decided it's not worth my time to pursue it anymore. Now I understand why the sales managers put intense pressure on me to give them a 5 star review online before I even left the dealership with the newly purchased car! I'm glad I waited because this is a more complete and accurate review. More

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Bought my 2nd Lexus truck from this dealership and couldn't be happier! Dave Miller and Dan Moran explained everything about the truck.Everyone in the dealership are very kind with everyone offering u couldn't be happier! Dave Miller and Dan Moran explained everything about the truck.Everyone in the dealership are very kind with everyone offering us water all the time. They all work together, a great team!! More

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Everyone in the dealership was very helpful and friendly throughout the process. They care about their customers and providing a great experience. Neerja was very helpful and amazing, highly recommend doing throughout the process. They care about their customers and providing a great experience. Neerja was very helpful and amazing, highly recommend doing business with her. More

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Neerja was very people friendly with a funny personality. She was kind and explained everything. My car had some minor cracks in the bumper. The dealer replaced it for free. I would definitely buy another ca She was kind and explained everything. My car had some minor cracks in the bumper. The dealer replaced it for free. I would definitely buy another car from her. More

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I was a Mercedes’ customer and this was my first experience at Lexus of Greenwich. Neerja made the whole transaction so smooth from test drive to purchase, she went above and beyond to make sure we experience at Lexus of Greenwich. Neerja made the whole transaction so smooth from test drive to purchase, she went above and beyond to make sure we were satisfied. We are extremely happy with our new Lexus and the level of service from Neerja and Mike in finance. Thank you More

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Neerja is very customer friendly & effective. I was in and out in less than 2 hrs!! Price was right and customer experience was great (so far 😀). I would recommend Neerja & Darcars to friends & I was in and out in less than 2 hrs!! Price was right and customer experience was great (so far 😀). I would recommend Neerja & Darcars to friends & family for sure! More

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Excellent service. Very friendly, very knowledgeable. Super satisfied as a customer!!! Neerja is beyond amazing!!! Oksana was lovely and very helpful! Very friendly, very knowledgeable. Super satisfied as a customer!!! Neerja is beyond amazing!!! Oksana was lovely and very helpful! More

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Great overall experience buying a used Volvo S60. Neerja Tandon really streamlined the process for me. I highly recommend DARCARS Lexus of Greenwich! Neerja Tandon really streamlined the process for me. I highly recommend DARCARS Lexus of Greenwich! More

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Neerja is amazing. She's so friendly and makes sure you leave happy. Test driving with her was really fun. I love my new car! :) She's so friendly and makes sure you leave happy. Test driving with her was really fun. I love my new car! :) More

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She’s very nice and helpful for helping us to find a good car. Thanks! car. Thanks! More

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