Neal Simon | Page 5

Neal Simon made purchasing a brand new Premium Plus 2025 Mazda CX-5 through the Costco Auto Program a breeze. I called Costco on a Wednesday and then Hamilton Mazda when I received the email within minutes Mazda CX-5 through the Costco Auto Program a breeze. I called Costco on a Wednesday and then Hamilton Mazda when I received the email within minutes with their contact information, and Neal answered the phone. We were able to discuss the details over the phone, and even though he did not have the car in the exact exterior (Soul Red) and interior colors (Parchment) that I wanted, he found one. We negotiated for my trade-in, and that was easy since I had already received an online quote, which he honored. I made a deposit so he could get the car transported to the dealership. Neal had it driven 80 miles the next morning for me to pick up after lunch. We took it for a test drive without him, went to my bank to get a check, signed all the papers, and he even showed me a few features and clarified my questions. Karlie, who worked with me on the paperwork, mostly signatures, was super friendly and clearly explained each page. When we need our next vehicle, I would go through the same process again because it was so easy. Thank you, Neal, and Hamilton Mazda. I am really enjoying my new car! More

by Happy Wife, Happy Life Verified Customer Verified Customer

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Not consistently very helpful with questions. Satisfactory customer service. Missed opportunity for additional sales Thanks Satisfactory customer service. Missed opportunity for additional sales Thanks More

by heather.khot Verified Customer Verified Customer

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We bought a car here, love it and were very satisfied with the excellent service with the excellent service More

by stryzhakira215 Verified Customer Verified Customer

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Quick easy convenient purchase I recommend this dearlership to others New purchase or lease; it's a one stop spot dearlership to others New purchase or lease; it's a one stop spot More

by ATISHNAYAK25 Verified Customer Verified Customer

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2nd car bought from Neil meaning we are very satisfied. Neil is very professional and takes good care of you Neil is very professional and takes good care of you More

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★★★★★ Truly Outstanding Experience – Ask for Neal Simon I had a truly outstanding experience at Hamilton Mazda, and it was all thanks to Neal Simon. From start to finish, Neal was professional, kno Simon I had a truly outstanding experience at Hamilton Mazda, and it was all thanks to Neal Simon. From start to finish, Neal was professional, knowledgeable, patient, and genuinely focused on making sure I had the best possible experience. He took the time to answer all of my questions and made the entire process smooth, comfortable, and enjoyable. What impressed me the most was Neal’s honesty and dedication to his customers. He never made me feel pressured and always made sure I felt confident and happy with my decision. Thanks to Neal, I drove home in my 2025 Mazda CX-5 Premium Plus, and I absolutely love it. The car drives beautifully and I couldn’t be happier. If you are looking for someone who truly cares about his customers and provides exceptional service, I highly recommend asking for Neal Simon at Hamilton Mazda. He made this one of the best car-buying experiences I’ve ever had. Thank you again, Neal, for your outstanding service! More

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The process was easy and efficient I am happy with my car. I picked it out before hand and had zero issues getting what I wanted. car. I picked it out before hand and had zero issues getting what I wanted. More

by JOSE.KUMILI Verified Customer Verified Customer

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We have always had great service at Hamilton Mazda. After buying two cars and leasing four others , we have highly recommended this dealership. After buying two cars and leasing four others , we have highly recommended this dealership. More

by Bonnie Harrington Verified Customer Verified Customer

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Loved the owner/boss Chris he was super kind and worked with me very well. Didn't like the sales persons attitude when I adjusted my downpayment because it was a 'pain' to get me reapproved. When the reapp with me very well. Didn't like the sales persons attitude when I adjusted my downpayment because it was a 'pain' to get me reapproved. When the reapproval process took all of 5 minutes. I didn't like how they tried to get me to put down way more money than necessary on a lease, since GAP insurance only covers them and the bank not myself. So that high downpayment would just be lost money in a lease. Other than that great experience. Enjoying my car! More

by Emilyschettini Verified Customer Verified Customer

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Worked with Neal. Quick, easy, highly knowledgeable. Zero pressure, I'll be buying here again for my next vehicle. Quick, easy, highly knowledgeable. Zero pressure, I'll be buying here again for my next vehicle. More

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