Neal Guidarelli

Was able to get right in, staff was professional and friendly. Did not have to wait beyond expectations. friendly. Did not have to wait beyond expectations. More

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Great service advisor in Chris Redman. Grateful for his work! I recommend Tom Wood Toyota. Grateful for his work! I recommend Tom Wood Toyota. More

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BEWARE! I took my car to Tom Wood Toyota for new tires, and they damaged my wheels during the process. Instead of taking responsibility, they refused to a I took my car to Tom Wood Toyota for new tires, and they damaged my wheels during the process. Instead of taking responsibility, they refused to acknowledge the issue and wouldn't fix the damage they caused. I expected professional service, but this experience has been nothing but frustrating and disappointing. If you care about your vehicle, I strongly recommend avoiding this dealership. The lack of accountability and customer care is alarming. Take your business elsewhere! More

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Always get my 2019 tundra serviced by them. Very professional and courteous service staff. I just had them put new tires on . Chris was very knowledgeable and personable. Will continue to use t Very professional and courteous service staff. I just had them put new tires on . Chris was very knowledgeable and personable. Will continue to use them for my service needs More

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May not be the least expensive of all options, however, Tom Wood Toyota service desk is the best in service provided. Improvement idea: Stock more tires when on special. Tom Wood Toyota service desk is the best in service provided. Improvement idea: Stock more tires when on special. More

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Tom Wood’s Deshawn met me when I arrived for an unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hour unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hours after I left it at the dealership. Thanks to his hard work I got my vehicle back when he had told me it would be ready. He also drove my vehicle to the waiting area to give it back to me. That is what I appreciate about Tom Wood and Deshawn in the service department! More

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Great dealership! I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to such great service and sales! More

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Toyota of Whitestown always does a truly Professional job on my 2016 Corolla. Thank You on my 2016 Corolla. Thank You More

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Service was better than expected! Advisor was excellent explained everything that was done and showed me pictures Advisor was excellent explained everything that was done and showed me pictures More

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Service was great as always. Car was done in a timely manner and ready just as we arrived. Car was done in a timely manner and ready just as we arrived. More

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