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Neal Guidarelli
Refer Me
62 Reviews
Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
19 yrs, 7 mos
62 Reviews
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62 Reviews of Neal Guidarelli
October 24, 2024
BEWARE! I took my car to Tom Wood Toyota for new tires, and they damaged my wheels during the process. Instead of taking responsibility, they refused to a I took my car to Tom Wood Toyota for new tires, and they damaged my wheels during the process. Instead of taking responsibility, they refused to acknowledge the issue and wouldn't fix the damage they caused. I expected professional service, but this experience has been nothing but frustrating and disappointing. If you care about your vehicle, I strongly recommend avoiding this dealership. The lack of accountability and customer care is alarming. Take your business elsewhere! More
by JB
October 21, 2024
Always get my 2019 tundra serviced by them. Very professional and courteous service staff. I just had them put new tires on . Chris was very knowledgeable and personable. Will continue to use t Very professional and courteous service staff. I just had them put new tires on . Chris was very knowledgeable and personable. Will continue to use them for my service needs More
by Mike summitt
Other Employees Tagged: Chris Redman
October 16, 2024
May not be the least expensive of all options, however, Tom Wood Toyota service desk is the best in service provided. Improvement idea: Stock more tires when on special. Tom Wood Toyota service desk is the best in service provided. Improvement idea: Stock more tires when on special. More
by Claudia L Gibson
September 24, 2024
Tom Wood’s Deshawn met me when I arrived for an unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hour unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hours after I left it at the dealership. Thanks to his hard work I got my vehicle back when he had told me it would be ready. He also drove my vehicle to the waiting area to give it back to me. That is what I appreciate about Tom Wood and Deshawn in the service department! More
by Greyforce49
September 13, 2024
Great dealership! I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to such great service and sales! More
by J Scott
Other Employees Tagged: Samantha Crowe , Chris Redman
May 22, 2024
It was a fine experience. Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 min Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 minutes. Nick was very pleasant. More
by Carolyn
