Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins | Page 10

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
108 Reviews
4.6

108 Reviews

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108 Reviews of Nathaniel Jenkins

March 27, 2025

Dealership Rating
Employee Rating

They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all More

by maldonadokehily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lori Gong , Xavier Lee

Mar 28, 2025

Heiser Toyota responded

Dear Valued Customer, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2025

Dealership Rating
Employee Rating

Every time I take my car to Heiser Toyota for servicing, it's always an outstanding experience. More

by mincld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2025

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Employee Rating

I enjoyed the communication that I had with the person that handled my car care. More

by ESCHULFER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2025

Heiser Toyota responded

Dear Valued Customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

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Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2025

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I will likely shop for our next car at the Heiser dealership. Our Toyotas have lasted a long timr. More

by TOM.NEUWIRTH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Heiser Toyota responded

Dear Tom, We would be delighted to have you shop for your next car at Heiser in the future. Thank you for your business.

March 21, 2025

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Employee Rating

They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 21, 2025

Dealership Rating
Employee Rating

The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 14, 2025

Dealership Rating
Employee Rating

Nathaniel was super friendly. Made they extra effort to stop into the waiting area and explain to me the recall work being done More

by ed.neuenschwander
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nathaniel and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 10, 2025

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Employee Rating

Very friendly and professional. Explain all my questions and concerns. I really appreciate his job More

by umara445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Heiser Toyota responded

Dear valued customer, We appreciate your business. Thanks for choosing Heiser Toyota!

March 07, 2025

Dealership Rating
Employee Rating

scheduling was easy and completed work on timely manner. Good customer services and nice waiting room More

by huajlis@yahho.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We are so glad you had a positive experience during your service appointment. Thanks for choosing Heiser Toyota!

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