Nathan Voorhees

I went to this dealership to buy a truck I saw. After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with financ After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with finance the offer, but the price on the buyer order has went up by $351. He said they had forgot to put a tag fee on it, but did not bother to come tell me before they ran my credit. The financing they offered was way higher than what I had been pre-approved for at my bank. They said I could just go get the loan at my bank. I asked if they could bring the price back to what I had agreed upon since the had already ran my credit and was told no. At first I said I wasn't sure I was going to go for it since they changed the price, but ended up calling the bank and got the documents sent to ge the loan. I called the salesman soon after I left to let him know I was buying the truck and had him send the title image to my bank for my loan. I set up a time to come the next day to purchase the truck. While I was at my bank picking up the check the salesman texted me and told me they were showing thay truck to someone else. I told.gim I was on my way with the check and asked if I was still going to be able to buy it. He would never give me a straight answer and dragged me along to come there and wait around. I come to find out they indeed never intended on letting me buy the truck if the other customer came to an agreement because I was there before they even got a price negotiated, but I was still not given an opportunity to buy the truck. They were keeping me around to use as negotiation tactic against the other customer and just as a back up buyer even though I was the original buyer. More

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My wife and I had a wonderful experience at Lou Fusz GMC. We were looking at the new Hummer EV and the Sierra Denali. Gus was very patient with us, gave his insight as well as informed us of all the feature We were looking at the new Hummer EV and the Sierra Denali. Gus was very patient with us, gave his insight as well as informed us of all the features. We chose the Sierra Denali and could not be happier. The entire transaction from start to finish was quick and painless. More

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Dave was very insightful during my visit and came in on his day off due to my hectic schedule to get a deal done. The Fusz team was also fantastic during the transaction. Would recommend to anyone in the his day off due to my hectic schedule to get a deal done. The Fusz team was also fantastic during the transaction. Would recommend to anyone in the market for a new GMC! More

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Poor had my truck in 8 times still not working correctly they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out More

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Wonder and nice people will help u out and beyond very wonderful performance thoughout the whole Lou team wonderful performance thoughout the whole Lou team More

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been a client for years and years ! !! Gus is the very best.....and ill be back !! Gus is the very best.....and ill be back More

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BEWARE I bought a brand new GMC Canyon on 02/26/23. One week later, the drive shaft and differential were completely broken. After 2 weeks back at Lou Fusz they've told me parts are not available and t One week later, the drive shaft and differential were completely broken. After 2 weeks back at Lou Fusz they've told me parts are not available and there's no way to tell me when my truck will be fixed. They've refused to refund my money on the truck and I've yet to be able to speak with a manager. I can't explain my disappointment in Lou Fusz. I encourage everyone to explore other options before purchasing a vehicle from this dealership. More

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I salesman was with David Christianer he was so nice and everybody else just greeted you with a smile they want that extra mile to put you in the vehicle that you want with payments that you want that you c everybody else just greeted you with a smile they want that extra mile to put you in the vehicle that you want with payments that you want that you can handle from now on when I need a vehicle I will be going to Lou fuse automotive dealer in St. Louis Missouri! More

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Gus, Nathan and the entire team provided my wife and I with the best customer experience we have ever had at a dealership. They went above and beyond to make sure the buying process was seamless. There is with the best customer experience we have ever had at a dealership. They went above and beyond to make sure the buying process was seamless. There is no doubt I will buy another car from them in the future!! More

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Great Experience purchasing a new Sierra 1500 at Lou Fusz Buick GMC. Everyone was friendly, courteous and made you feel at home. Gus Loftis was easy to work with and very helpful and made the transaction smo Buick GMC. Everyone was friendly, courteous and made you feel at home. Gus Loftis was easy to work with and very helpful and made the transaction smooth and seamless. Ryan Powers made the financing process quick and painless. Keep up the Great work. Thanks again for the help purchasing a Beautiful new 1500. More

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