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Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet Cadillac
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Nathan Heimerl

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.6
438 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

15 yrs, 6 mos

4.6

438 Reviews

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438 Reviews of Nathan Heimerl

January 04, 2025

Dealership Rating
Employee Rating

Employees are knowledgeable, professional, and courteous. They ensure that their customers are a priority. The waiting room is comfortable More

by JIMHOPP38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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January 03, 2025

Dealership Rating
Employee Rating

This is an excellent car dealership to go to. They are all very friendly and know how to treat you right. More

by steveback888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla, Brian Crandall, Sue Schneider

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January 02, 2025

Dealership Rating
Employee Rating

Service person outstanding over and above. A pleasure being being taken care of. Thank you More

by HELYNJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

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December 31, 2024

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Employee Rating

I mean I work here so it’s great, salesman was good, Brian helped me choose, W service More

by jpbruno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Tim Robinson, Maria Fuller, Brian Crandall, Steve Nowak, Sue Schneider, William (Liam) Dooley, William Harris, Jacobi Wozniak

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December 25, 2024

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Employee Rating

Comfortable waiting area while vehicle is being serviced by professional mechanics. Dealership operation is top notch More

by JIMHOPP38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla, William Harris

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December 25, 2024

Dealership Rating
Employee Rating

Friendly people, Sherry and Maureen were awesome, they made me feel very welcome and tried to give me the best deal! More

by ester2298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 19, 2024

Dealership Rating
Employee Rating

Horrible. Worst factory service experience I have ever had. Will never refer. Will never return. More

by wab7093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Harris

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Dec 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Brian Crandall by email at bcrandall@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

December 11, 2024

Dealership Rating
Employee Rating

They got me the free oil change due to new purchase. Appreciated that! Thanks Alot More

by troykarll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

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Dec 12, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

December 10, 2024

Dealership Rating
Employee Rating

Great dealership. Got the car in and out on time, provided timely updates and were courteous. More

by drews.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

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Dec 11, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2024

Dealership Rating
Employee Rating

Good service and extremely pleasant personnel. The young gentleman who took care of me is a great example of customer service. More

by watzup77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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