Nathan Hatcher | Page 3

Chris was very helpful in showing us the features of the car. In fact, since we ate about an hour a d half away, they delivered the car to our house I stead of us having to make another trip. car. In fact, since we ate about an hour a d half away, they delivered the car to our house I stead of us having to make another trip. More

by Beth3761 Verified Customer Verified Customer

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Even though buying a car can be almost as painful as a root canal, Brandon Hydundai made it a very enjoyable experience. Nathan is super relaxed and very nice. Not a hard sell type of guy. He made sure root canal, Brandon Hydundai made it a very enjoyable experience. Nathan is super relaxed and very nice. Not a hard sell type of guy. He made sure that I was taken care of as quickly as possible. If I buy another car from that dealership, I will definitely buy from Nathan. Also, a shout out to Darien in Finance. That guy is super efficient and quick, yet friendly and nice. He really knows his stuff. More

by cheriewatson1 Verified Customer Verified Customer

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Every single piece of the process takes more time than they say it will. They have some food salespeople and they have some HORRIBLE ones. And the decision makers are very manipulative. they say it will. They have some food salespeople and they have some HORRIBLE ones. And the decision makers are very manipulative. More

by CMPOTTS85 Verified Customer Verified Customer

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They work with me on getting the price that fit my budget. Nate was great and I believe he did a good job with communication. I will definitely send business his way. Thank you budget. Nate was great and I believe he did a good job with communication. I will definitely send business his way. Thank you More

by partner4n5 Verified Customer Verified Customer

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Run, do not walk away from this dealership. I absolutely LOVE my new vehicle that I purchase from Brandon Hyundai, but the experience I had with everyone with the exception of Nathan, my sales I absolutely LOVE my new vehicle that I purchase from Brandon Hyundai, but the experience I had with everyone with the exception of Nathan, my salesperson was absolutely horrible. The initial experience was pretty good. Nathan did a great job or getting me to the point of negotiation, and Mohammad was a nice person, and eventually we did come to an agreement on price, but only after I attempted to walk away from the sale and head to a different dealership. That the the decent part of my experience, but the rest of my experience was a nightmare, even to the point where Felica told me that I lied to her, and when I asked for proof of it, she could not present any. That was because I never stated what she told me I stated. This dealership is VERY high pressure, and I am sure they scam a lot of people in the process, but I was not going to be one of them. They try to tack on The Brandon Hyundai Advantage.. a package of services that costs almost two grand. Many of the items they add already come WITH the vehicle purchase. You get two free oil changes… well you get THREE years of scheduled maintenance from Hyundai. They offer roadside assistance, but once again that comes WITH the purchase of a Hyundai. The rest of the package is protection crap that you can get aftermarket for a LOT cheaper. I did not want the package, and that is almost what caused me to walk out. Be prepare to be HOUNDED to finance your purchase. I had NO intention of financing as I have the cash to pay for the vehicle…. Leo pushed hard three or four times, and when I would not budge, his “friendly’ demeanor was over. He became cold and nasty. Would barely speak to me, and literally slide the digital pen across the screen to me so I could sign my paperwork. He flew through the process. Then came the VERY hard sell for the extended warranty, which I did not want. He was angry that I refused to buy even the lowest package. After completing the paperwork, I made it clear that I would need a week to transfer the money into my account, and have my father write me a check. They told me I would still be driving my new car home that night. I was not comfortable with this, but they gave me a form stating that I had insurance on the vehicle, and I had permission to have it. Now mind you, I told them the process would take me roughly a week. The next DAY, Nathan sent me an email asking me when I would be bringing the check by. I told him that I had told Leo as well as Mohammad that it would be the next week. I told him they stated they had no problem with it, and I offered to bring the new car back and drive my trade in until the check came in. He replied that was not necessary. I thought all was OK, but alas, nope. The next day, Felica called me and asked me when I was bringing the check in. I once again told her what was going on and that I would gladly bring the car back. She said that was not necessary, that they had my trade in, and that they wouldn’t “call the police on me… YET.” If that was meant to be humorous, I did not find it funny at all, as I told her I was not comfortable driving a car that I had not fully paid for yet… this was on a Friday. Monday, the check came in, and I emailed Nathan and told him so. He email me back, and asked when I could come in. I had to work Tuesday, and asked him in Wednesday at ten was ok, as I had that day off. He said that was fine. I went in on Wednesday at ten, and had to deal with Mr. Personality, Leo. I handed him the check that my father had wrote to the dealership, and he stated that I was told I would need to bring in a Cashiers Check. I was NEVER told that, and I had even told Felica that it was a check written by my father to the dealership. She called me a liar, and told me that she records all phone calls, and could prove that I said it. I told her to please do so. She could not provide proof. I refuse to go back. More

by doubledinkc Verified Customer Verified Customer

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