Nathan Gilbert

A BREATH OF FRESH AIR! I came to Mohawk Chevrolet as a first stop to trade in our truck for a more family friendly vehicle. We also were hoping to find a dealer where we ca I came to Mohawk Chevrolet as a first stop to trade in our truck for a more family friendly vehicle. We also were hoping to find a dealer where we can build the foundation for customer loyalty. We have bought many new cars from a past dealer and the process was always stressful and unpleasant despite the amount of times we purchased through them. I walked into mohawk chevrolet apprehensive from the past. I happened to get Marc as our sales representative. He was a breath of fresh air. He met us exactly where we wanted to be without the hassle of past experiences. He was kind and approachable throughout the process. I planned to check out a few other dealerships after chevy since we had a few other cars in mind but Marc took care of us so well, we decided to buy right then and there. Also, a shout out to all the other people as well. Bryan doing financing. Nate for taking the time to go over all the features in detail with me before driving off the lot and all the others behind the scenes. I really felt taken care of! We will definitely be back when its time to trade in and *fingers crossed*, we may have found our home for cars. :) More

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I drove out to Mohawk Chevrolet from the greater Albany area looking for a 2023 Chevy Bolt, which was not available, but I just kept talking with Joshua Murgo about possible alternative vehicles for the pe area looking for a 2023 Chevy Bolt, which was not available, but I just kept talking with Joshua Murgo about possible alternative vehicles for the period between now and 2025 or so, when new Bolts might be generally available again. It turned out that there were two perfectly good alternative cars to choose from that same day, right on the lot, and I ended up liking a 2022 Nissan Sentry in the color that I really wanted, something you'd call electric blue or cerulean blue. The color was just good luck, but the staff are to be credited for reviewing the whole situation involving wait lists for the coming Chevy Bolts and presenting alternatives, and then explaining each of them in turn, with test drives, too. My son and I test drove a new Prius and the 2022 Sentra, and I just loved the Sentra's interior, sound system, electronics, the seats, the responsiveness, the smooth and quiet ride, and the beautiful color and finish of the body. The Sentra was actually the cheaper of the two cars, the one that fit our budget best, but no one tried to aggressively upsell me to the Prius instead. The attitude was clearly "the right car for the right person." I worked with James on the financing, and there, too, I ended up declining add-on protection programs in favor of the 11,000 miles remaining on the manufacturer's warranty, and I saw willingness to be somewhat flexible on the price of additional warranties, but, again, no aggressive upselling on James's part. That's great, and not what you always find from dealerships. The grounds of the dealership include a great walking trail, so that when I returned a few days later with my wife to collect the car, we got to include a walk in our visit. The waiting areas are very hospitable and tidy, and the waits themselves were never terribly long, just long enough at one point to enjoy that walk around the grounds. Overall, an unusually good experience of buying a new car at the dealership of a big automaker. I am still actively loving the new car, the newest I've ever owned. I'm kind of sorry to arrive places now, because the ride is over, and it's time to turn the radio off... My commutes are now intervals in my day that I positively look forward to and enjoy. This transaction has made a very positive change in my daily life. More

by TSERGAY Verified Customer Verified Customer

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Highly professional, empathetic and knowledgeable with the best interests of their customers. The salesman Derrick and fiancé expert Bryan were very helpful and willing to work me buying my car. Never fel the best interests of their customers. The salesman Derrick and fiancé expert Bryan were very helpful and willing to work me buying my car. Never felt pressured or put on the defensive when expressing needs or questions. Their responses were open and positive. Would add that when I took my car for the outside and inside simonizing, the parts person was friendly, informing and upbeat. All personnel I have met at Mohawk Chevy, I would rate as top notch. More

by DJBILLMN Verified Customer Verified Customer

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Great dealership and staff. Worked hard to get me the financing and I drove my Vette off the lot in 2 days. Wish they were closer to Long Lake but was well worth the trip. Worked hard to get me the financing and I drove my Vette off the lot in 2 days. Wish they were closer to Long Lake but was well worth the trip. More

by LONGLAKEBUILDINGINSPECTOR Verified Customer Verified Customer

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Claimed they offer KKB trade pricing but wasted two hours of my time with an offer 5k under value. Stay away. of my time with an offer 5k under value. Stay away. More

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Everyone was awesome and made you feel welcome when shopping for a vehicle. We couldn't be more happier and look forward to many more years of satisfaction and will recommend all family and friends. Ag shopping for a vehicle. We couldn't be more happier and look forward to many more years of satisfaction and will recommend all family and friends. Again thank you More

by BOBNEWTON1973 Verified Customer Verified Customer

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Will and the team were fantastic. I ordered a 2024 Silverado 2500hd and they delivered. Will kept me up to date every step of the way and tracked my vehicle for me so i knew how my or I ordered a 2024 Silverado 2500hd and they delivered. Will kept me up to date every step of the way and tracked my vehicle for me so i knew how my order was progressing. The day i picked it up he walked me over to parts and service so i could have my side steps and under seat storage box installed while i was finishing up on paperwork. Everything was smooth from start to finish. Thanks Will! More

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I was very happy not being harrased. I will recommend them to family and friends. Derek was amazing. Jacob was great with helping us to. I will recommend them to family and friends. Derek was amazing. Jacob was great with helping us to. More

by ALCERRONI62078 Verified Customer Verified Customer

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I was pleased with the whole experience. I was very pleased with the whole experience. Thank you very much I was very pleased with the whole experience. Thank you very much More

by Kontiki Verified Customer Verified Customer

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Internet person (Nate) was unaware that vehicle I was interested in was not even physically at the dealership but advised me that if I didn't come to look at it that day (Friday), it would probably be so interested in was not even physically at the dealership but advised me that if I didn't come to look at it that day (Friday), it would probably be sold by Monday. Chris Horn was pleasant to work with, no pressure, kept me updated on when vehicle should or may be delivered, handled things very well. More

by JAYBRAD23 Verified Customer Verified Customer

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