Nate Sousley
Nate Sousley at Wood Nissan Lee's Summit
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Nate Sousley

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Nate Sousley

May 15, 2025

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All the service was completed quickly and correctly. Everyone was so kind and very helpful More

by pcastleberry2000
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2025

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Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

by naaman.sh
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Recommend Dealer
Yes

May 14, 2025

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I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service More

by Miltonmarlena
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Recommend Dealer
Yes

May 12, 2025

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After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, More

by Dsisson
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Recommend Dealer
No
May 15, 2025

Wood Nissan Lee's Summit responded

We're very sorry to hear about your recent experience. It’s clear that the communication around pricing and expectations fell short, and we completely understand your frustration. No customer should leave feeling confused, misled, or disrespected, and we sincerely apologize that this was the case for you. The price difference between what was initially discussed and what was ultimately quoted should have been clearly explained, and any service representative should always treat you with courtesy and respect—especially when questions or concerns come up. That didn’t happen here, and it’s not the level of service we stand for. We’re taking this feedback seriously and will be addressing it internally to prevent similar issues in the future. Thank you for bringing it to our attention—we truly regret that we let you down.

May 08, 2025

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Service was quick, efficient, and the mechanic I dealt with was very personable and professional More

by JMW612
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Recommend Dealer
Yes
May 10, 2025

Wood Nissan Lee's Summit responded

Jmw612, we are so pleased you enjoyed your visit to Wood Nissan Of Lee's Summit!

May 04, 2025

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From service to the staff are all amazing. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. More

by amypense
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith

May 09, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! It truly means a lot to hear that you feel confident and supported when you visit us. We're honored to be your trusted choice for vehicle care, and we’re grateful for the opportunity to serve you and your family. Please don’t hesitate to reach out whenever you need us — we’re always here to help!

April 24, 2025

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I chose to bring my car here for maintenance because the previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quic More

by jennicm01
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Recommend Dealer
Yes

Other Employees Tagged: Serik Davidson

Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for sticking with us over the years — we’re honored to keep the tradition going strong! 🚗💨 We’re all about making sure you (and your car) feel taken care of, and hey, a little car wash sparkle never hurts either. We truly appreciate your loyalty and look forward to keeping you rolling smooth for many more years to come!

April 23, 2025

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The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
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Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

April 20, 2025

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

April 19, 2025

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a More

by k.
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your continued trust and kind words! We believe in transparency, no-pressure conversations, and just being straight with our customers—so it means a lot to hear that’s been your experience every time. We're always here to help however we can!

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