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Nate Garcia
Nate Garcia at Germain Honda of Surprise
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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.7
62 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

5 yrs, 1 mo

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.7

62 Reviews

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62 Reviews of Nate Garcia

January 31, 2025

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Employee Rating

Nathan Garcia and the people in the Germain Honda of Surprise service department are awesome. More

by adamburroughsusa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Germain Honda of Surprise responded

Thanks so much for your 5-star review! We're pleased to know Nate provided you with all the expertise and support you needed on your dealership visit. Best Regards, Sassha Motz General Manager

January 28, 2025

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Employee Rating

Germaine Honda treated me with respect and kindness. They made sure I had a vehicle to get my kids to school when my van was being repaired. More

by thepucketts3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our priority. Thank you for letting us know that our team delivered a quality 5-star experience during your recent visit. Best Regards, Sassha Motz General Manager

January 27, 2025

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Nate did a great job and kept me posted as to what was going on with my Car and the recall part. More

by coloclay
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Nate. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 27, 2025

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Nathan was very helpful and friendly and took care of the recall in under an hour. More

by Chris.boothroyd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

We are pleased to know your visit was the quality and efficient visit our team strives to deliver to all our guests. Best Regards, Sassha Motz General Manager

January 26, 2025

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Nate was very helpful and thorough. The car is running well. Overall it was a good experience. More

by lara.roker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Nate's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

January 24, 2025

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Employee Rating

The give me 1050$ statement to fix my car and when I go to pick up my car charged me 1850$and I asked guy why you charged me more than statement you give me he doesn’t not answer and start laughing a me😡� More

by Mohammad mehdi bordbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 28, 2025

Germain Honda of Surprise responded

Thank you for bringing your concerns to our attention. We are disappointed to learn your visit did not meet your expectations. Please give me a call at your earliest convenience so we may discuss this matter. Thank you. Best Regards, Sassha Motz General Manager 602-875-8600

January 20, 2025

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I have always had great service every time I needed it. People are friendly & professionals. More

by carol-compton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

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Jan 21, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

January 20, 2025

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The BEST Dealership around. The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! More

by knece40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante , Al, David Service manager

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Jan 21, 2025

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that David and Al will be honored to learn of your kind words. Our team looks forward to your next visit. Best Regards, Sassha Motz General Manager

January 18, 2025

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Employee Rating

I was in and out no problem very friendly customer service it went great thank you More

by Kreger450
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Germain Honda of Surprise responded

We truly value your business and thank you for sharing your positive and efficient service experience. Best Regards, Sassha Motz General manager

January 16, 2025

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Employee Rating

As soon as I arrived I was greeted. Service advisor Nathan was great to work with. More

by penelopemyhlhousen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our priority. Thank you for sharing Nate's dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

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