Nate Garcia

Seem to take longer than usual. I guess they were very busy. Also within a week I was getting a reminder on my instrument panel that I had low tire pressure. You rotated my tires. I I guess they were very busy. Also within a week I was getting a reminder on my instrument panel that I had low tire pressure. You rotated my tires. I don’t know if that has something to do with it. More

by miklee815 Verified Customer Verified Customer

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Nathan Garcia is the best service advisor. The whole service team is top of the line. I never worry with Germain Honda of Surprise! The whole service team is top of the line. I never worry with Germain Honda of Surprise! More

by texasrose_999 Verified Customer Verified Customer

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Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More

by e44551 Verified Customer Verified Customer

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Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More

by rafa3083 Verified Customer Verified Customer

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Customer service agent was very helpful and gotv me loaner while at was in service loaner while at was in service More

by daniel.mckendry Verified Customer Verified Customer

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Service department was very thorough and resolved my ac problem effectively and provided additional information. problem effectively and provided additional information. More

by mhsabol Verified Customer Verified Customer

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Nathan is great. He explains everything that is being done and why. Have never had an issue with the work done at this dealership He explains everything that is being done and why. Have never had an issue with the work done at this dealership More

by mlhoagie Verified Customer Verified Customer

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Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% option. The Finance person told us the Ceamic coating process would take 45 minutes when in fact it took 2.5 hours!! The initial cost for the Ceramic coating he quoted was $995 but when I said no, he lowered the price to $600. If it is $600 then don't try to sell it to me for $995. Everyone else was great to work with but the finance guy was not. More

by TWOSCHIMS Verified Customer Verified Customer

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Nathan got our car in and had it checked out and gave us all the info backed all the info backed More

by e44551 Verified Customer Verified Customer

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Sometimes the wait times at the dealership for service is longer than I expected.Perhaps there's a shortage of mechanics. is longer than I expected.Perhaps there's a shortage of mechanics. More

by gsmacdo Verified Customer Verified Customer

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