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Nate Garcia

Overview Reviews (73) Inventory (231)

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Nate Garcia

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

73 Reviews

Overview Reviews (73) Inventory (231)

Dealership Experience

5 yrs, 1 mo

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

73 Reviews

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73 Reviews of Nate Garcia

February 21, 2025

Dealership Rating

Employee Rating

The check in was simple. Service was timely. Everything was convenient. Nat was, knowledgeable and friendly Service was timely. Everything was convenient. Nat was, knowledgeable and friendly More

by lufeeley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to share your positive and seamless service experience. See you next time. Best Regards, Sassha Motz General Manager

February 21, 2025

Dealership Rating

Employee Rating

Overall great customer service. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. More

by joyce_henneman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 13, 2025

Dealership Rating

Employee Rating

Service is excellent . Nathan is professional and always delivers great customer service. Very helpful and friendly. Nathan is professional and always delivers great customer service. Very helpful and friendly. More

by kvasqu52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2025 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

February 13, 2025

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Employee Rating

Great service and the service on my car was done when they said it would be. they said it would be. More

by Kldoubleu1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Germain Honda of Surprise responded

We thank you for sharing our teams dedication to customer satisfaction. See you down the road. Best Regards, Sassha Motz General Manager

February 13, 2025

Dealership Rating

Employee Rating

Always exceptional service. Nathan is the best. Keeps you up to date on the progress Nathan is the best. Keeps you up to date on the progress More

by azsherid

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Germain Honda of Surprise responded

We are pleased that Nate continues to ensure a positive and informative guest experience. See you down the road. Best Regards, Sassha Motz General Manager

February 12, 2025

Dealership Rating

Employee Rating

Nathan is great! !! Thank you . And I don’t have anything else to say but needs 15 word min to continue lol !! Thank you . And I don’t have anything else to say but needs 15 word min to continue lol More

by laura_lezama

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2025 -

Germain Honda of Surprise responded

We think he is too. Thank you for leaving Nathan this kind review. Best Regards, Sassha Motz General Manager

February 08, 2025

Dealership Rating

Employee Rating

Surprise Honda has been great other than when I asked for something to be done but I was told to hold off until a part came in and they still didn’t do what I originally asked to be done while they had my ca something to be done but I was told to hold off until a part came in and they still didn’t do what I originally asked to be done while they had my car for several days. More

by allyrobin93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 08, 2025

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Employee Rating

The service center has really stepped up their customer service since I first started taking my Honda for servicing. I appreciate the customer focus now. service since I first started taking my Honda for servicing. I appreciate the customer focus now. More

by msrene1980

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis , Andree Khaziran

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Feb 10, 2025 -

Germain Honda of Surprise responded

Thank you for noticing and for sharing such positive feedback about your experience. See you down the road. Best Regards, Sassha Motz General Manager

February 06, 2025

Dealership Rating

Employee Rating

Great service department. Kind and helpful staff. Service was done quickly and Nathan G answered all of my questions. Kind and helpful staff. Service was done quickly and Nathan G answered all of my questions. More

by jonjon6274

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Nate's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

February 03, 2025

Dealership Rating

Employee Rating

Great service on recall. Disappointed that car wasn’t washed but they said it was.. Recall was done fast which was great but they said it would take 4-5 hours so I had to get Disappointed that car wasn’t washed but they said it was.. Recall was done fast which was great but they said it would take 4-5 hours so I had to get a ride. I could have waited as service was done in about 1 1/2 hours. More

by rojo5211

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

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Feb 04, 2025 -

Germain Honda of Surprise responded

We thank you for your business and feedback on your recent recall visit. Best Regards, Sassha Motz General Manager

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