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Nate Garcia

Overview Reviews (97) Inventory (245)

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Nate Garcia

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

97 Reviews

Overview Reviews (97) Inventory (245)

Dealership Experience

5 yrs, 3 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

97 Reviews

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97 Reviews of Nate Garcia

April 03, 2025

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Employee Rating

The cost to replace the parts is prohibitive. I would have to go to other service next time to get it more reasonable price. I would have to go to other service next time to get it more reasonable price. More

by m_harrington2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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March 30, 2025

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Wonderful quick service! !!! They were friendly and efficient. I am a widow and never feel they take advantage of my being a woman. Love them! !!! They were friendly and efficient. I am a widow and never feel they take advantage of my being a woman. Love them! More

by g.hannan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2025 -

Germain Honda of Surprise responded

Thank you for trusting our team as we only have your best interest at heart and are here to support you throughout your ownership experience. Best Regards, Sassha Motz General Manager

March 29, 2025

Dealership Rating

Employee Rating

Greeted immediately by Nathan G. . Told what was going to be done, and the approximate time for it to be completed. The recall repair was completed as briefed. . Told what was going to be done, and the approximate time for it to be completed. The recall repair was completed as briefed. More

by tombooth1951

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2025 -

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Nathan provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

March 28, 2025

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Employee Rating

Nathan was great to work with, he kept us informed while we waited for the car repair to be done and explained all other things that would need to be done on our next appointment. Great job ! we waited for the car repair to be done and explained all other things that would need to be done on our next appointment. Great job ! More

by bellafiore1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2025 -

Germain Honda of Surprise responded

Our team is happy Nathan ensured your overall satisfaction during your recent service visit. See you at your next appointment. Best Regards, Sassha Motz General Manager

March 26, 2025

Dealership Rating

Employee Rating

Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus Timely and professional as well. Lyft ride was a nice bonus More

by randaricha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Apr 03, 2025 -

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

March 24, 2025

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Employee Rating

The service was very thorough and the customer service rep was very good. I was also happy with the rides provided. rep was very good. I was also happy with the rides provided. More

by eswafford1

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

March 24, 2025

Dealership Rating

Employee Rating

My service advisor, Nathan, is always polite and professional. The waiting area is clean and comfortable and the wait times are reasonable. professional. The waiting area is clean and comfortable and the wait times are reasonable. More

by lisadcraze

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with Nathan and your recent visit to our dealership. Best Regards, Sassha Motz General Manager

March 24, 2025

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Employee Rating

The service department is excellent . The service agents have always gone to the further extent to make make sure that service needs were met and that I was satisfied. The service agents have always gone to the further extent to make make sure that service needs were met and that I was satisfied. More

by mikkiduke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Haslerig

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

March 23, 2025

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Employee Rating

Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you No long lines and didn’t waited for long. Thank you More

by hmreyes48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, George Haslerig, Todd Forbis

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 22, 2025

Dealership Rating

Employee Rating

Waiting to hear from Nathan if he an get the part replacement for the broken window shade? replacement for the broken window shade? More

by artbozo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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