Nate Garcia
Nate Garcia at Germain Honda of Surprise
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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
30 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

4 yrs, 11 mos

Industry Experience

7 yrs, 7 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

30 Reviews

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30 Reviews of Nate Garcia

December 20, 2024

Dealership Rating
Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
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Recommend Dealer
Yes

December 18, 2024

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Had a rattle in dashboard that was very annoying. I could not figure out where it was coming from, took it to Germain Honda dealership in Surprise and they were able to locate the problem, they wil More

by kenbartend
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Recommend Dealer
Yes
Dec 19, 2024

Germain Honda of Surprise responded

Our team is happy we were able to assist and looks forward to your return visit for the parts installation to rectify your rattling concern. Best Regards, Sassha Motz General Manager

December 17, 2024

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Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
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Recommend Dealer
Yes
Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 03, 2024

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The maintenance was performed within the stated window. We always have superior service at Germain Honda. More

by abanton1
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Recommend Dealer
Yes
Dec 20, 2024

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 30, 2024

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Still waiting on recall for my 2019 CRV fuel pump impeller. Indicated after last servicing you would call me when in stock More

by stevecoffman65
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Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

We appreciate your business and look forward to completing your recall for your CRV. Best Regards, Sassha Motz General Manager

November 29, 2024

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I was very pleased with the service that was provided it was quick and easy and I’ll be using them again if I have any other car troubles. More

by Alexharrison0828
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Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

Hi Alex, we here at Germain Honda of Surprise are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

November 22, 2024

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I came in to have an oil change and a recall item to be fixed. My service rep didn’t know if the parts were available for the recall item so I asked him to please let me know as that would determine how lo More

by ssladebrown
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Recommend Dealer
No

November 19, 2024

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Nathan went above and beyond helping us get our van fixed! His extra effort helped save us money and get my van working great again. More

by kldesanti
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Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Thank you for letting us know that Nathan ensured you and your Honda were a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

November 18, 2024

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Professional and friendly the Honda was service in a great time management. The facility was friendly More

by paulaamos53
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Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Thank you for leaving our team this positive feedback about your quality and efficient service experience. Best Regards, Sassha Motz General Manager

November 14, 2024

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Employee Rating

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

by g.e.risinger
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Recommend Dealer
Yes

Other Employees Tagged: Victor Morales

Nov 14, 2024

Germain Honda of Surprise responded

We're delighted to hear that! Thank you for letting us know how satisfied you were with Victor's diligence. We wish you pleasant travels until we may be of service to you again. Best Regards, Sassha Motz General Manager

1

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