Nate Burgess

Excellent experience all the way around. Viewed their website, found a vehicle we liked, contacted them and made all arrangements over the internet. Showed up and our salesman Arnold was s Viewed their website, found a vehicle we liked, contacted them and made all arrangements over the internet. Showed up and our salesman Arnold was super helpful. The whole process was quick and easy. I highly recommend them. More

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Salesperson was great! But the checkout clerk was a out of line trying to sell everything under the sun. Then shafted me with a high interest rate. But I new I was refinanc But the checkout clerk was a out of line trying to sell everything under the sun. Then shafted me with a high interest rate. But I new I was refinancing anyway. Next time I’ll get up and leave when this happens. More

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Excellent Dealership Al Packer Ford is in my opinion how every dealership should be. The facility was exceptionally clean, roomy and organized. Not only is the facility ni Al Packer Ford is in my opinion how every dealership should be. The facility was exceptionally clean, roomy and organized. Not only is the facility nice, their efficiency was just as good. My salesman Tom Miller was always quick to get back to me with any concerns including after the car purchase. One would think the urgency to get back to you after the sale would drop but not here. I'm looking forward to servicing my car at this dealership as well. More

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Lance Johnson = awesome customer service. Take a look at Al Packard Ford in White Marsh, MD and give Lance a calling something catches your eye. Al Packard Ford in White Marsh, MD and give Lance a calling something catches your eye. More

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Great service/sales dept Jonathon Luther did a great job getting my F150 serviced and back to me quickly keeping in touch the whole time. It was repaired washed and inside wh Jonathon Luther did a great job getting my F150 serviced and back to me quickly keeping in touch the whole time. It was repaired washed and inside when i arrived there. Great Job More

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no problems We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank you Kathy P More

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Super easy to work with. Very professional! They answered all my questions and then some. We were in and out in about an HR. Couldn't ask for better service. all my questions and then some. We were in and out in about an HR. Couldn't ask for better service. More

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Great Customer Service Nate Burgess and his team provided great customer service and answered our questions about the vehicle. The people at the dealership were very welco Nate Burgess and his team provided great customer service and answered our questions about the vehicle. The people at the dealership were very welcoming and warm.. Thanks again More

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Very satisfied. Don’t usually enjoy buying a new car. Mr Burgess made it a comfortable process. Free car wash has been easy. Waiting to try the service team Don’t usually enjoy buying a new car. Mr Burgess made it a comfortable process. Free car wash has been easy. Waiting to try the service team More

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My Experience Nathaniel Burgess spent a significant amount of time with me to make sure I got exactly what I was looking for in a new family car. I truly appreciat Nathaniel Burgess spent a significant amount of time with me to make sure I got exactly what I was looking for in a new family car. I truly appreciate his time and effort as he continues to touch base to make sure the car meets my expectations. I would definitely refer anyone to him and his excellent customer service. More

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