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Nancy Voss
Refer Me
450 Reviews
A little about me. I grew up in a small town in Florida called Green Cove Springs. I grew up always knowing cars. My Papa owned a Paint and Body Shop in G.C.S. That is where I learned my love for cars. My degree though is in Elementary Education, my love for kids is as strong as my love for customer service and keeping your car running like new. I am a gra-nana ( the nickname my grandkids call me ) of 8. Life is fun and busy. I love making memories with them, from playing in the dirt to getting my "nuggles" .
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
24 yrs, 10 mos
Specialties & Trainings
Toyota, Honda and Nissan certified. NCM management certified, Dale Garnage Trained.
recent Toyota Kabuto challenge winner
450 Reviews
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450 Reviews of Nancy Voss
May 24, 2024
Attempted to sell service and this varies with each visit ranged from filters to transmission ranged from filters to transmission More
by Buzzy.guillette
Verified CustomerOther Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Ariana Jordan, Kendall Zelaya
May 21, 2024
Your service is excellent, you always update me with any details my car needs. I especially thank my service agent Nancy, she is very kind and very friendly, I love her availability. details my car needs. I especially thank my service agent Nancy, she is very kind and very friendly, I love her availability. More
by Paocontrer
May 11, 2024
Made an appointment. Was on time. I always have good interactions with personnel. Waiting area allows an opportunity for me to work from my laptop while I wait. I trust t Was on time. I always have good interactions with personnel. Waiting area allows an opportunity for me to work from my laptop while I wait. I trust the mechanics and their opinions, they’ve never given me a reason not to. More
by Mari C.
May 08, 2024
I usually have a good experience but this last time almost everything went wrong. Hopefully next time won’t repeat this fiasco. almost everything went wrong. Hopefully next time won’t repeat this fiasco. More
by Domt
Other Employees Tagged: Iliana Mullins
May 02, 2024
My check engine light came on a month ago, so along with my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I t my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I turned around and brought the car back to Nancy Voss (who is terrific to work with). She used a tester to check for a problem but found nothing, and thought it might be dirt in the fuel. She turned the light off. When I got home, the light came back on, so two days later we brought the can back to the service center again. This time, the tech charged over $100 to "clean the throttle" to "fix" the problem. An hour later, the light came back on. ($100 and our time wasted.) We stopped by an Auto Zone for another diagnostic test and the problem was identified as the mass air flow sensor. Needless to say, I've lost confidence in the Toyota service center and (after years of being a loyal customer) will no be bringing my 2005 Camry back. More
by DFINNERTY0
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