Nancy Ogrezovich
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,067 Reviews
Write a Review1067 Reviews of Nancy Ogrezovich
November 17, 2023
The most garbage service experience I have had to date and I don't think anyone can beat this experience. After I came back from service, my car started leaking engine oil. It has completely destroyed my and I don't think anyone can beat this experience. After I came back from service, my car started leaking engine oil. It has completely destroyed my garage floor. When I opened the hood to inspect what's going on, the engine cover was floating around, they didn't even bother to reinstall that. I tried looking underneath to see if I can where the leak is coming from, it looks like the filter housing cover has not been put back in place either. All of this on top of the service taking more than 2.5 hours where it was supposed to take 1 hour 15 mins (I had a scheduled appointment). I wonder if they put new filter in at all given the amount of oil that is leaking. I have called them several times and all they say is, they are trying to get me in urgently and the best they can do is 3 weeks later. What kind of trash service is this? I hope people steer clear of this place. Absolutely would not recommend this place. More
November 02, 2023
They do not answer their phones, ever. They do not return phone calls as promised. ever. They wouldn't give me a detailed list of what was wrong with my car. Their general manager bullied They do not return phone calls as promised. ever. They wouldn't give me a detailed list of what was wrong with my car. Their general manager bullied me to the point that I was crying over the phone. They gave me the wrong bill and then charged me 4 times as much as the bill listed. They returned the car to me dirty and without any gas in the tank. More
Other Employees Tagged: Alex Irlin, Dave Boogren
October 08, 2023
Break oil top up not filled, didn't reset the oil change reminder. Thank you reminder. Thank you More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
October 07, 2023
I've always had great service at Bloomington Hyundai! This is where I bought my Hyundai Elantra. Everyone with whom I've ever worked has been incredibly friendly! This is where I bought my Hyundai Elantra. Everyone with whom I've ever worked has been incredibly friendly! More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
October 05, 2023
I was not mistaken in choosing your Dealership, thank you for the excellent work and attitude towards me, my choice of car was made correctly, thanks to Abdi, he is the best. Thank you very much!! for the excellent work and attitude towards me, my choice of car was made correctly, thanks to Abdi, he is the best. Thank you very much!! More
Other Employees Tagged: A.K. Abdi
October 04, 2023
Luther Bloomington Hyundai always provides the best service. I will always come back for help! service. I will always come back for help! More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
October 03, 2023
Under construction but very easy to get around. Fine quickly. In and out. Nice people Fine quickly. In and out. Nice people More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
October 03, 2023
Appointments are only on weekdays when I work and have to take vacation time. When I got home from the service (tire rotation and oil change), I found that one of the wheel lock nuts fell off in my garage. S take vacation time. When I got home from the service (tire rotation and oil change), I found that one of the wheel lock nuts fell off in my garage. Service on a Monday. I drove no more than 20 miles before going on a road trip on Thursday. After about 80 miles the "Low Engine Oil" light came on, and my car had barely any engine oil in it. More
October 01, 2023
It was good. Not bad at all. Very good. Review is complete with 15 words Not bad at all. Very good. Review is complete with 15 words More
Other Employees Tagged: Alex Irlin, Mike Baack, Kassia Olejnicak, Dave Boogren, Luke Burfield, Brian Reinstra, Austin McCutcheon, Matt Haynie, Paul Stahnke