Nancy Moeschl

They're quick and collaborative. I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with am I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with amenities geared towards a luxury brand owner. More

by pfielding6 Verified Customer Verified Customer

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Nate Hull was our salesman and he's a good guy. However, when Nate went on vacation and my final paperwork (title + registration) didn't arrive "in a couple weeks", I couldn't get anyone to return However, when Nate went on vacation and my final paperwork (title + registration) didn't arrive "in a couple weeks", I couldn't get anyone to return my calls when I asked if they'd even been mailed yet. I spoke to 2 gentlemen (one was Trey, other was Andre) who said they'd get me some info and call me back the same, or next day. They never called back. I was finally given the number to their title office at Cresmont Cadillac. I left a voicemail there, still no one returned my call. Really felt like once my check cashed for the Santa Fe, they didn't want to deal with me. Nate Eventually returned my e-mail and calls when he returned from vacation. More

by trevor.prescott Verified Customer Verified Customer

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Great customer service! Lillian was a pleasure to work with and I am very satisfied with my purchase Lillian was a pleasure to work with and I am very satisfied with my purchase More

by jmastevens Verified Customer Verified Customer

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The leases on our two Subarus were coming due in August and in an effort to avoid price increases we started our search early for replacement vehicles. We first came to Crestmont after visiting Honda and and in an effort to avoid price increases we started our search early for replacement vehicles. We first came to Crestmont after visiting Honda and Subaru. Even though we chose an Outback to replace our Crosstrek, (Crestmont didn't have a Tuscon that we wanted) I returned to Crestmont to test drive the Sonata and Kona. Ron's approach was refreshing. Not too much pressure but wanted to earn my business. His knowledge of all the vehicles and the features is exceptional. The finance processing was slow compared to Subaru. We took delivery on both cars on the same day and Subaru was just as thorough in explaining things but was about a half an hour faster in getting us to delivery point with sales. More

by alanbart Verified Customer Verified Customer

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They are very friendly. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. More

by jmbum Verified Customer Verified Customer

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Joe Yun did an excellent job helping me find the right car. He took the time to understand what I was looking for and guided me through my options without ever being pushy. His knowledge and patience made car. He took the time to understand what I was looking for and guided me through my options without ever being pushy. His knowledge and patience made the process smooth and stress-free. Joe helped me find the best car for my needs at a great value, and I truly appreciated his honest, straightforward approach. I would highly recommend him to anyone looking for a car. More

by erasper Verified Customer Verified Customer

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It’s been over ten days now that I told them about the problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals off problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals office.! Even called Crestmont Cadillac where the ow er of both dealerships can be found. Even Mr. Alex Park is playing not contact with us. I’d even think twice before I went to any of their dealerships! More

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Just purchased a 2025 Hyundai Elantra and the experience went very smoothly! Joe Yun was the salesman, and I highly recommend him. He’s very knowledgeable in the business and so helpful! He helped pair my went very smoothly! Joe Yun was the salesman, and I highly recommend him. He’s very knowledgeable in the business and so helpful! He helped pair my phone to the car with ease. I’m grateful that I can come back to him for any questions I may have, he’s so patient! Go to Joe Yun, he’s the man to see! More

by DianaPer Verified Customer Verified Customer

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When I contacted Crestmont Hyundai I requested Ryan Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience pack Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience package. I wanted the Blue Link and the Navigation. I drove 2 hours to get a vehicle similar to what I wanted. Never got to go over the vehicle till we signed all the papers. I trusted them! Then I told Justin there are black dots all over the car, he said it was called “Road FOD, from being on the transport truck.” And then he abandoned us on the lot. At home I tried to get the stuff off the paint and it would not come off! I took it to one guy that wanted $4000 to do it. I’m went to another guy and he wanted $2000 so Narvil paid for it the dealership General Manager! However I am out of a car for 3 days and we have medical appointments and errands to do. On the finance manager, I’m not usually one to judge, but she was either drunk or having a stroke, she was slurring her words and all she was worried about was getting her and Justin a good review. There were no concerns for us just the ratings! When we bought a car off of Ryan Jones he was great in every aspect. When i popped the hood on my new car it looked like it was in a sandstorm. Whoever cleaned the inside smeared grease or an armor all type substance on parts of the dash like it was in their fingers and wiped some places. The finance manager has us worried about our state taxes and our registration. She said the company that does it is xxxx! Now 3 days with no car. Then the guy finance manager told us our payment would be July 7 and the 7th of each month and the lady changed it to now it’s June 24th which would be a mess for the way I get paid. Everything said was different when we came! That was a two hour drive and tolls there and then two hours back and tolls. I am the President of the Hyundai World Motor club with 18 million Members and the n 2019 I started and am the President of the Hyundai Venue Club which has about 2.5 million American Members. I am holding back on writing my review to our members as I feel many issues still need to be addressed and maybe they could be worked out! The dealership felt more like a morgue as everyone looked depressed. What happened? Find the break down and fix it! Justin spent 35 minutes trying to hook out blue link account up only to find out my vehicle doesn’t not have the blue link and navigation. Here I traded in a limited for an SEL and I was told “the only difference is there are not heated seats in the SEL. My main reason for the purchase was the lifetime navigation and blue link. And the finance manager wanted to sell me an extra package to protect that stuff. They didn’t even know it was not available! I did get the color and the SEL. But I left disappointed. I have my masters from Notre Dame in business, in a month I will have my PHd in Business. I would not run my business this way. More

by michaelrock8430 Verified Customer Verified Customer

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Ron did an excellent job with us. He was knowledgable and polite. Appreciated the time he spent when we picked it up, showing us the technology and helping us with initial set up. He was knowledgable and polite. Appreciated the time he spent when we picked it up, showing us the technology and helping us with initial set up. Would definely recommend him to others. More

by kacole Verified Customer Verified Customer

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