Naimul "Que" Sadeque | Page 69

Great great job! Naimul and the rest of the folks at CBB did a great job. Found my dream car and am having a blast with it. Naimul put in the extra effort, was ver Naimul and the rest of the folks at CBB did a great job. Found my dream car and am having a blast with it. Naimul put in the extra effort, was very friendly and showed me EVERY vehicle he could think of to help me find what I wanted. Got my car, got a great deal, and am thoroughly happy. I'll be back. More

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First Time Car Buying Experience Certified Benz and Beemer was stocked with cars that I was interested in purchasing. Que was extremely knowledgeable about each car that I was conside Certified Benz and Beemer was stocked with cars that I was interested in purchasing. Que was extremely knowledgeable about each car that I was considering, and made me feel confident about my decision. I absolutely love my BMW 335i convertible. The buying experience was simple, Que made sure I had Carfax and even Kelly Blue book comparisons. They would not negotiate with me on price, not sure if that was just me and my non-negotiating skills or Que's good salesmanship :) My experience with their finance and warranty staff was very positive. Overall a great experience, will definitely be buying from them again in the future. More

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Excellent It was Very transparent, and easy to deal with. Very friendly and customer service orientated. Great selection of vehicles. I highly recommend this de It was Very transparent, and easy to deal with. Very friendly and customer service orientated. Great selection of vehicles. I highly recommend this dealership to friends and family. More

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My first Beemer I haven't purchased a new car in 13 years and wanted my next one to be special. I was pleasantly surprised by Que's knowledge and enthusiasm. He mad I haven't purchased a new car in 13 years and wanted my next one to be special. I was pleasantly surprised by Que's knowledge and enthusiasm. He made the experience pleasant as opposed to the chore I had expected it to be. Also, I love the car that he found for me based on listening to my needs. Thanks Que! More

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Ask for "Que" Recently bought a used Mercedes E class from "Que" I loved his passion and integrity. He did everything he could pre and post sale to be sure we wer Recently bought a used Mercedes E class from "Que" I loved his passion and integrity. He did everything he could pre and post sale to be sure we were happy. Good inventory of cars with fair pricing. A few negatives and Ahha moments. Car only came with one key fob. It cost $500 to buy another and two trips to the dealer; one to order and one to program. The car did not come with manuals, "Que" got them for us but it took two weeks. Seems like the dealer should be proactive and have these in all cars. The mats were covered in plastic so we did not notice the terrible staining until we closed the deal. Seems like the dealer should have replaced the mats. Nevertheless we would still buy from Benz and Beemer again, we would just be more cautious. More

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Once again an amazing experience! Q and Kory helped me buy one vehicle so well I had to give them a second chance to repeat their efforts to produce a similar result. Once again they Q and Kory helped me buy one vehicle so well I had to give them a second chance to repeat their efforts to produce a similar result. Once again they came through in the clutch! The car was pristine and the price along with the financing made it a no brainer! Thanks again... More

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CBB-Mixed Bag My buying experience was easy and my sales person, Naimul (Q) Sadeque, was top-notch. He, along with the CBB's title person, Claudia, are what salvage My buying experience was easy and my sales person, Naimul (Q) Sadeque, was top-notch. He, along with the CBB's title person, Claudia, are what salvaged this review as 3 stars. CBB's finance person, Travis, however, was completely condescending when I pointed out an error he made on my vehicle registration. I bought an i3 (an electric vehicle) specifically to save on gas and access the HOV lane. Travis incorrectly listed my vehicle as gasoline powered, not alternative fuel, on the registration paperwork. When Travis handed me the paperwork, he instructed me to review the "personal information only." I always read everything before I sign or approve documents and immediately noticed the mistake, which I mentioned. Travis looked at me and repeated in a flip and condescending tone, "personal information only," to which I replied that he entered the wrong fuel type. His response was "don't you worry my friend, I will take care of it." I would have walked out on the deal at that point, but I did get a good deal on the car and Q was very helpful, so I simply looked at him and responded that I hope so because it affects the license plate and registration fee. Of course, when the plate arrived it was the standard AZ plate and not the environmental plate, which meant Travis had overcharged me as well. I immediately called to speak to management at the dealership about the issue, including Travis' attitude, but the GM was out, so I asked to speak to the sales manager. Apparently, the sales manager was too busy at the time to get on the phone, but I was promised a return call within the following 20 minutes. He never bothered. Fortunately, after speaking with Claudia the following morning, the situation was remedied that day, including a refund of the $400 I had been overcharged. CBB should be thankful to have people like Q and Claudia (who brought up the customer service rating below). On the other hand, the sales manager and Travis are shining examples of why so many people dislike buying vehicles. Well done, gentlemen; thanks for reinforcing stereotypes of "used car dealers." More

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Good experience Professional staff, very friendly service. I was notified when vehicle I was going to test drive was unavailable before I got to the dealership. Test Professional staff, very friendly service. I was notified when vehicle I was going to test drive was unavailable before I got to the dealership. Test drive was great both times and sales person was knowledgeable about the car I was interested in. Price was competitive and transparent. We ended purchasing the car in the evening and staff was friendly and accommodating. Financing options were explained and we did not feel pressured or rushed. I feel we got a fair trade in value for our car. The only suggestion I might make would be to leave the dealership with a full tank of gas. Great buying experience, I'll return in the future. More

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GREAT EXPERIENCE Having not purchased a car in 16yrs I was extremely apprehensive. Very good friends of mine told me to call Jack Schneider & he'd help me. Jack was wo Having not purchased a car in 16yrs I was extremely apprehensive. Very good friends of mine told me to call Jack Schneider & he'd help me. Jack was wonderful as well as Que and Danny. Travis in finance was very patient with me and I'm completely satisfied with my new used 2015 IS 250 Lexus. Everyone from Jack at the top to the darling girl at the front desk made this a great experience for me & I highly recommend Certified Benz & Beemer to anyone looking for a great certified used beautiful car!! More

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Naimul Was great Had a great experience dealing with "Que". He answered all my questions and went above and beyond to ensure that I was satisfied. I would definitely r Had a great experience dealing with "Que". He answered all my questions and went above and beyond to ensure that I was satisfied. I would definitely refer "Que" and certified Benz and Beemer. More

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