The dealer was very punctual, The staff is very
The dealer was very punctual,
The staff is very friendly, helpful and professional,
I liked the service.
The staff explained the service to my car
The dealer was very punctual,
The staff is very friendly, helpful and professional,
I liked the service.
The staff explained the service to my car,
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by JESYLOR73
Verified Customer
Verified Customer
Apr 30, 2021 -
Rusnak Volvo Cars responded
Hi there, thanks for the great review! We're glad to hear you received friendly, helpful service. We truly appreciate your business and hope you consider us again.
Always friendly, helpful, and during the pandemic even
more efficient and convenient than ever. Thanks for making the process smooth and our car running safe.
more efficient and convenient than ever. Thanks for making the process smooth and our car running safe.
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by SHRZANE
Verified Customer
Verified Customer
Apr 29, 2021 -
Rusnak Volvo Cars responded
Hi there,
At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to create a smooth process in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.
The service does a great job. They are very courious and
friendly and make an effort to solve the problems. I am very pleased with the service
friendly and make an effort to solve the problems. I am very pleased with the service
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by JSULLYBDM
Verified Customer
Verified Customer
Apr 21, 2021 -
Rusnak Volvo Cars responded
Thank you for sharing your positive service experience at Rusnak Volvo Cars. We are happy to learn of your satisfaction with the care provided. If there is anything else we can do, please do not hesitate to reach out.
Service took me two hours earlier than my appt, were very
helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The wh
helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The whole feel of the dealership is more like family than a large corporate business. At the end of my visit, the very sweet receptionist took me to my car and walked me through some on-screen features in my XC60, including Car Play and other things I was unfamiliar with.
Just an overall excellent experience with Rusnak Volvo in Pasadena. I will use them for all of my Volvo car needs from now on.
Sean
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by DAVITTLAW
Verified Customer
Verified Customer
Apr 20, 2021 -
Rusnak Volvo Cars responded
Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Rusnak/Pasadena Volvo Cars, and we hope that you will continue to visit us in the future!
Na’eem, as always, is friendly, patient, professional &
accommodating best as possible. The Service Center did a great job as well with my car. Very pleased.
accommodating best as possible. The Service Center did a great job as well with my car. Very pleased.
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by WILLIAMS.KELLY
Verified Customer
Verified Customer
Apr 15, 2021 -
Rusnak Volvo Cars responded
Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team, especially Na’eem! We are always here to help at Rusnak/Pasadena Volvo Cars!
Great experience from start to finish. Chris was great
and super responsive. No haggling, just a few email and we got to the agreed fair price. Ronnie was very professional and quick to make sure I can ge
and super responsive. No haggling, just a few email and we got to the agreed fair price. Ronnie was very professional and quick to make sure I can get out asap with the new car while covers all necessary financial detail. Will definitely come back here after my lease expires. Highly recommended Rusnak team since I had great experience at Audi a few blocks down too.
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by Vinh
Verified Customer
Verified Customer
Apr 14, 2021 -
Rusnak Volvo Cars responded
Vinh- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Christopher, Na'eem, and Ronnie went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Rusnak Volvo Cars.
Very professional and patient, the new sales person,
Jamie, she is knowledgeable and friendly, I think she is the one that make me wanted to get my first Volvo, she is very detailed.
Jamie, she is knowledgeable and friendly, I think she is the one that make me wanted to get my first Volvo, she is very detailed.
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by ANCHILC
Verified Customer
Verified Customer
Apr 09, 2021 -
Rusnak Volvo Cars responded
Thank you for taking the time to share your great experience with Na'eem, Jose, and Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.
My 80k service went smoothly. Na’eem communicated
findings with me in a timely manner. Shuttle was offered. Car was nice and clean when I picked it up!
findings with me in a timely manner. Shuttle was offered. Car was nice and clean when I picked it up!
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by Nicole Rees
Verified Customer
Verified Customer
Apr 08, 2021 -
Rusnak Volvo Cars responded
Nicole, thank you for taking the time to share your experience with Na'eem in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.
Na'eem has always been very professional, cordial and
accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit.
accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit.
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by RUBENC
Verified Customer
Verified Customer
Apr 07, 2021 -
Rusnak Volvo Cars responded
Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Na'eem for providing you with excellent service. We can't wait to work with you again!
Another dealership is closer to my home but I choose to
come here. COVID protocols are well practiced and the staff are courteous and professional.
come here. COVID protocols are well practiced and the staff are courteous and professional.
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by MSUAREZDC
Verified Customer
Verified Customer
Apr 01, 2021 -
Rusnak Volvo Cars responded
Hi! Thanks so much for your feedback about us at Rusnak Volvo Cars and for your five-star rating. We definitely care about the health of our customers, as well as giving them the best experiences possible. Stop by again!