NERMINA MEDNOLUCANIN

This was my second purchase from EMICH, and I was just as happy with my experience as I was the first time. Nermina was responsive throughout the entire process and afterward when I needed additional help se happy with my experience as I was the first time. Nermina was responsive throughout the entire process and afterward when I needed additional help setting up the vehicle. I recommend EMICH, especially Nermina if you were to buy a car here. More

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Professional and efficient, nermina was very helpful. I was in and out in a few hours with a brand new tiguan. Nermina was excellent I was in and out in a few hours with a brand new tiguan. Nermina was excellent More

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Almost two years ago I bought my 3rd VW from Thanks to my dear friends Nermina Mednolucanin, Fred Emich, and Chris Scheidt with Emich Volkswagen. They did an amazing job with my less than perfect credit to g dear friends Nermina Mednolucanin, Fred Emich, and Chris Scheidt with Emich Volkswagen. They did an amazing job with my less than perfect credit to get me into my beautiful 2022 Tiguan well fast forward to this last week and I got a call from Nermina asking me if I wanted to look at a trade-in for a NEW 2024 at a better rate. I knew my interest was high with the other lender and my credit has improved so I thought okay let’s give it a shot. The caveat was I was out of state at a meeting then on a plane. Nermina was able to execute everything regardless and I was signing from 30,000 feet in the air. Not only that she was negotiating with finance on my end and got me to 0%!!!! When I got back on Friday I was able to walk-in and see my new vehicle and just work through the standard logistics with Tyson and Doug Larson. Emich was on my side to treat me like a lifetime partner. Nermina is a friend for life. I receive holiday cards and calls from her. I see her when I go in for service. She knew what I was paying and knew she could put me in a better place and even help me on my credit journey. Doug was my ally and gave me a big hug when we were done with my paperwork. I will never buy anywhere else and I LOVE my car. I even got upgraded features and Nermina showed me how to program simple things that I would have never known how to do like the garage door opener. Thank you, Nermina. Doug, and Tyson. I love you all and am forever grateful to you personally and to Fred and Emich for running a customer-first ethical business. I’m pleased to share my photos of my 2022 Tiguan with Nermina and my 2024! More

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This was the best experience buying a car I’ve had yet. Nermina is top tier. Nermina is top tier. More

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I had a great experience with Nermina at Emich VW… she’s so knowledgeable and efficient! She also took the time to make sure I knew about all the features of my new high tech vehicle when I picked up the k so knowledgeable and efficient! She also took the time to make sure I knew about all the features of my new high tech vehicle when I picked up the keys of my shiny, spotless, beautiful new Tiguan, with a full tank! More

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I test drove a '21 Tiguan on 8/12/24 and needed 2 days to secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route a secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route and would be there by Noon. She then sent me an email for a 12:30pm appointment. I showed up at 12:15pm with cash in hand, but it was sold out from underneath me. That's substandard customer service and I have the time date stamps in text. More

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Solid, and I only trust this shop with my VW Tiguan. 210,000 miles strong 210,000 miles strong More

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I have purchased 7 vehicles at Emich Volkswagen and every experience has been phenomenal. The salespeople Matt and Nermina are great to work with and professional. Tyson, the sales manager, ensured I was sat experience has been phenomenal. The salespeople Matt and Nermina are great to work with and professional. Tyson, the sales manager, ensured I was satisfied throughout the buying experience and Chris in finance is informative and conscientious ensuring we had the proper coverage and understanding through the contract/finance process. I have recommended them to friends and family which speaks to my overall experience. We will continue to purchase and service vehicles in the future at Emich Volkswagen; they truly are a car dealer for life! More

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Excellent advisor and technician! The best and most trusted VW dealership around. Jered and Esmir are two of their best! The best and most trusted VW dealership around. Jered and Esmir are two of their best! More

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People at the dealership were friendly, kind, helpful, and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went way beyond what was ‘required’ of her. We laughed together and I would definitely recommend this dealership, and especially Nermina. More

by kleviker Verified Customer Verified Customer

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