NATE FRAZIER

I really thought I'd be leaving a 5-star review on this place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son and I worked with Nate who was heavily assisted by Rony, the sales manager. We really didn't negotiate because we felt we were getting a pretty good deal and paying cash didn't affect the price and we weren't buying into anything extra on a 10 yr old car. While I was given what seemed to be a legit reason to run my credit, a lot of people (including friends that work at dealerships) don't see why this was necessary if we paid cash. Whatever. It's a temporary dip. My son was able to drive the purchased car to get the final few thousand to pay in full. While on the drive, he noticed just a couple things with the car - one being cosmetic for sure that only required a screwdriver to fix. He couldn't locate Rony or Nate, but when he respectfully inquired on a quick fix since it's in his line of sight while driving, he was given a sarcastic 'not our problem' response by the finance guy. Respecting their busy Saturday, I emailed Nate and didn't expect a response until at least Tues. When I didn't get a response, I called Rony. He was NOT the same 'happy to help', 'we take pride in taking care of our customers', 'we're a family owned company that takes care of families' guy that fed us all the lines of comfort the day of the sale. I was a thorn but he agreed to have service take a look at things. I trusted that they would do right after paying $15,000 for the vehicle and that sending my son alone would go well. It did not. He drove nearly an hour only for them to take 10 minutes to look at a few things (that clearly takes longer) to be disrespected (as a young dumb kid) and unwilling to assist with the smallest things but told if he got video for evidence they'd take a better look. No thanks. Our mechanic took care of it - for nothing. Sure we didn't spend the ridiculous extra $5K on the extended warranty but, the money you could've made on MY next purchase and the few friends that are looking, that I WAS going to refer to you? You would've made more.... Would've. We will not be back. You price them well but you do not deliver what other McGrath dealerships do. More

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McGrath Acura of Morton Grove is an exceptional dealership that provides an unparalleled experience for Acura owners and enthusiasts alike. With its extensive vehicle selection, certified pre-owned dealership that provides an unparalleled experience for Acura owners and enthusiasts alike. With its extensive vehicle selection, certified pre-owned program, customer-centric service, state-of-the-art facilities, and community involvement, McGrath Acura is the ultimate destination for all your Acura needs. Highly recommended for those seeking a premium automotive experience. More

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McGrath Acura and Nate made my buying experience a very easy one. They got me exactly what I wanted. easy one. They got me exactly what I wanted. More

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Mohanad was amazing, he knows his product and helped me set up my vehicle after purchase. He is always there anytime I need him. Highly reccomended set up my vehicle after purchase. He is always there anytime I need him. Highly reccomended More

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Nate is awesome. Great to work with, very knowledgeable and extremely polite. Can’t wait to buy my next car from Nate. Great to work with, very knowledgeable and extremely polite. Can’t wait to buy my next car from Nate. More

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We worked with Nate, he was amazing to work with and very knowledgable. Made the process of buying my first car fun and easy :) knowledgable. Made the process of buying my first car fun and easy :) More

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My buying experience with McGrath Acura of Morton Grove was excellent and fun. Elson and Nate was like a partner rather than a seller in getting my car done. It was swift and flawless. Everything and was excellent and fun. Elson and Nate was like a partner rather than a seller in getting my car done. It was swift and flawless. Everything and details were explained thoroughly by Sergio Arias as well. In & Out after 2 hours. This dealership was not even in my consideration up until 4/3/2024. They had the right car for me at the right place and time. Kudos to Elson, Nate and Sergio. More

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Very easy process, the thing I liked the most was no hidden fees what they advertised was what you pay! Nate was great! hidden fees what they advertised was what you pay! Nate was great! More

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