Myles N | Page 5

This is the third vehicle we have purchased through your Hyundai dealership. Miles is a quality person to deal with great face for your dealership. The lady he is training will also be a quality asset to yo Hyundai dealership. Miles is a quality person to deal with great face for your dealership. The lady he is training will also be a quality asset to your company More

by THOGAN1994 Verified Customer Verified Customer

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I really appreciate the time he took in trying to help us. He is very easy going and friendly. us. He is very easy going and friendly. More

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Working with Miles was a pleasure. This was my second time I have worked with him. The finance guy was great also. Very helpful and thorough. This was my second time I have worked with him. The finance guy was great also. Very helpful and thorough. More

by Mrsa821 Verified Customer Verified Customer

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I had the pleasure of doing business with Myles Nze. He is the kindest, most attentive and accommodating. He really understood what I was looking for and provided several options that complied with my He is the kindest, most attentive and accommodating. He really understood what I was looking for and provided several options that complied with my requirements. Everyone there greets you with a smile on their face. More

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Great people and dealership. The best experience I’ve had, Mazda, Cadillac,Toyota,Honda &International Auto you beat all of them.I feel I got a fair deal. Thank all of you so mu The best experience I’ve had, Mazda, Cadillac,Toyota,Honda &International Auto you beat all of them.I feel I got a fair deal. Thank all of you so much. More

by linjoyce2002 Verified Customer Verified Customer

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Bought the car used, within 3 months of owning it the head gasket blew. I can almost guarantee this car was sold to me with existing issue any competent service tech would notice. The car works fine now head gasket blew. I can almost guarantee this car was sold to me with existing issue any competent service tech would notice. The car works fine now after $2500. Honestly if they had worked with me better and gotten that down to $1000. I would have become a forever customer. Now I will never go back there and will encourage everyone to stay far away from Ziegler, all of them. Everyone was nice to me as they bent me over a barrel though. More

by courken99 Verified Customer Verified Customer

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Everyone was very friendly and welcoming. Myles never made me nervous and answered all my questions. The paperwork was quick and easy. I got a car I love at a great price. The whole place is Myles never made me nervous and answered all my questions. The paperwork was quick and easy. I got a car I love at a great price. The whole place is super clean. I would highly recommend this dealer if you're looking for a car. More

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Overall excellent experience! Everyone is very knowledgeable made me feel very comfortable. It made the decision making process easier. Everyone is very knowledgeable made me feel very comfortable. It made the decision making process easier. More

by martens67 Verified Customer Verified Customer

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Service dept is great. They need to work on their databases and administrative stuff. Not my car, my husband’s, but they have my email, my phone number and an old land li They need to work on their databases and administrative stuff. Not my car, my husband’s, but they have my email, my phone number and an old land line that we have repeatedly asked to have removed in the past 6 years. So instead of contacting him they kept calling/texting me. Also would not recommend their financial area More

by Renee55 Verified Customer Verified Customer

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Buyer Beware: Ziegler Hyundai Racine I had a great first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter o first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter offering to pay off my current Palisade if I traded it in. I wasn’t planning to trade, but the offer seemed fair. Instead, I was misled and overcharged. I was pushed toward a 2025 Palisade with 6,500 miles (driven by an employee), presented as a “great deal.” I was shown a discounted price of $51k (brand new was $56k), but it deceptively included standard rebates that weren’t factored into the new vehicle price in their comparison. I was presented with a table showing prospective payments for each vehicle at different loan terms & interest rates, the salesman HAD ME INITIAL by which vehicle, payment, loan term & interest rate I wanted. I was also told “Z Guard” and “LoJack” protections were included—none of which turned out to be true. The finance rep, Tim, rushed me through paperwork without explanation. I didn’t think much of this because I had already discussed AND INITIALED all of the details with the salesman. I naively assumed this was all in the final paperwork. After reviewing my documents at home, I realized I was charged $55k for a used vehicle (only $1k less than a brand-new one), $3k for my trade (which was supposed to be even), got a higher interest rate than promised, longer loan term, and was billed $3,500 for the z guard & lojack extras that I was told were included. I contacted the salesman just hours after the transaction and said if this can’t be fixed, I want to return the vehicle. When I returned to address it, the sales manager, Scott Waller, couldn’t explain the charges and was defensive and dismissive. He told me they can not take the vehicle back, they have no return policy. He literally told me multiple times that he doesn’t understand the paperwork because he doesn’t work in finance and “nobody understands this Wisconsin paperwork.” After much arguing, frustration and tears, he agreed to cut a $3,500 check (less than half of the >10k I was deceptively charged) —which was promised to be hand delivered in 3-4 weeks. I received it by mail 5 weeks later. Scott admitted he adds Z Guard and LoJack to “all of my vehicles on the lot” and that he just simply “eats the cost” if you decline it. However, you’re not told you’re being charged for it and it’s already (supposedly) been applied. So beware: you are being charged - $3500 - unless you explicitly refuse these protections that you’re told are “included.” Bottom line: Read everything. Don’t trust verbal promises. Ask for full breakdowns. And definitely don’t let your female loved ones go to Ziegler Hyundai of Racine alone. I was so proud of myself for doing this by myself and getting a “good deal” only to go home and feel ashamed & disgusted as I realized how badly I was completely taken advantage of and lied to. More

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