Mustafa Al-Omari
Mustafa Al-Omari at Suburban Cadillac of Troy

Mustafa Al-Omari

Manager

Suburban Cadillac of Troy

1810 Maplelawn Rd
Troy, MI 48084

not yet
rated
26 Reviews
not yet
rated

26 Reviews

Write a Review

Dealership Experience

16 yrs, 10 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

Arabic Arabic

English English

26 Reviews of Mustafa Al-Omari

March 26, 2024

Dealership Rating
Employee Rating

My dealer (Josh), and finance contact were great to work with and explained everything I needed to know. Great experience overall! More

by Matt M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Bianco

Mar 28, 2024

Suburban Cadillac of Troy responded

Matt, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! We sincerely value your business and look forward to your next visit!

June 22, 2023

Dealership Rating
Employee Rating

Salesperson Kyle was great! Very knowledgeable and helpful. Attentive to the customer. Very professional, eager to help More

by JB
Recommend Dealer
Yes

Other Employees Tagged: Jason Nies

Jun 28, 2023

Suburban Cadillac of Troy responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2023

Dealership Rating
Employee Rating

All the process was very straightforward. They gave us all the information that we needed to make an informed decision, they offered me some opportunities they had with demo cars, they showed More

by Jose C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gillette Warden

Jan 19, 2023

Suburban Cadillac of Troy responded

Jose, thank you so much for your positive comments about Suburban Cadillac of Troy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Dealership Rating
Employee Rating

Everything perfect and helpful Very good at explaining technology of the car and what I can expect with my service in the future More

by Jillrem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Robb

Dec 19, 2022

Suburban Cadillac of Troy responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Dealership Rating
Employee Rating

I've been using this dealership since 2009. They have always done a great job when servicing my 2010 CTS. More

by fulsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Hehn, Dan Maniaci , John Handrigo,

April 17, 2021

Dealership Rating
Employee Rating

Absolutely wonderful experience from start to finish. Kyle provided the best customer service. We Absolutely love our Escalade. Would highly recommend this dealership! You won't be disappointed. More

by specialkmj74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Slavin

Apr 18, 2021

Suburban Cadillac of Troy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2021

Dealership Rating
Employee Rating

This was one of the best auto purchases experiences I have ever had. Mr Pittman was very professional and attentive thru the whole process. I would definitely work with him on future purchases. He is a g More

by Danteew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Pittman

Apr 06, 2021

Suburban Cadillac of Troy responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 02, 2021

Dealership Rating
Employee Rating

My experience with Lindsay Formica was excellent! She was highly informative and very helpful with the purchase of my XT6! I would highly recommend her and will also contact her for any future purchases! We More

by Milburn.robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Suburban Cadillac of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lindsay here at Suburban Cadillac Of Troy! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 11, 2020

Dealership Rating
Employee Rating

Was kind, helpful and professional, answered everything and most importantly sealed the deal. Would recommend to anyone looking for great sales service, loving the new ride. More

by Vincentjajou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2020

Suburban Cadillac of Troy responded

Hi there, thank you so much for your positive comments about Suburban Cadillac Of Troy! Thank you for choosing Suburban Cadillac Of Troy and we hope to see you again.

July 24, 2020

Dealership Rating
Employee Rating

Great dealership! See Ellen-she’s fantastic! Everything went smoothly! Ellen was able to quickly assist in getting us the right Cadillac for our family! More

by Cheryl S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellen Buday

Jul 25, 2020

Suburban Cadillac of Troy responded

Hello, we appreciate your shout-out to Ellen! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Enjoy your new Cadillac!

1

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