Dealership Experience
24 yrs, 3 mos
Industry Experience
24 yrs, 3 mos
17 Reviews
Write a Review17 Reviews of Muki Masic
January 04, 2025
Always a pleasure doing business with the friendly folks here at Lithia Ford of Boise here at Lithia Ford of Boise More
Other Employees Tagged: Logan Bird, Aron Anderson, Gennadiy Barbin, Neris Saric, Shannon Pike, Miki Travar, Layne Leisten, Tanner Daugherty, Eric Jacobson , Teddy Tobar
January 02, 2025
I drove from Klamath Falls Oregon. Great service. Process was smooth and trouble free. I would highly recommend Great service. Process was smooth and trouble free. I would highly recommend More
Other Employees Tagged: Neris Saric, Layne Leisten
December 31, 2024
Great customer service and didn't stay all day. They worked with us on the best deal. They worked with us on the best deal. More
Other Employees Tagged: Cristobal Florian, Dave Balbas, Kim Luy, Brian Bennett, Nicholas Micheel, Bret Davide, Johnny Amaro, Brian Sucher, Leah Feeney
December 24, 2024
Lithia ford of Boise is wonderful. I would recommend their professional staff to anyone and everyone. I would recommend their professional staff to anyone and everyone. More
Other Employees Tagged: Neris Saric, Nicholas Micheel, Miki Travar, Layne Leisten
December 19, 2024
Very helpful and I appreciated the clarity he provided in the terms of the finance contract. And he seems like a really good guy, too. the terms of the finance contract. And he seems like a really good guy, too. More
Other Employees Tagged: Gennadiy Barbin
November 21, 2024
Muki and Brian are fantastic to work with. I’ve gotten four more cars from Muki and dealt with Brian several occasions. They continue to earn my business moving forward. I’ve gotten four more cars from Muki and dealt with Brian several occasions. They continue to earn my business moving forward. More
Other Employees Tagged: Brian Sucher
November 18, 2024
Great people great costumer service they are very knowledgeable when comes down to your car! They definitely care about people! knowledgeable when comes down to your car! They definitely care about people! More
Other Employees Tagged: Cristobal Florian, Aron Anderson, Ben Rice, Neris Saric, Kim Luy, Tyler Neal, Michael Ochner, Miki Travar, Sara Curry
October 22, 2024
Awesome service! It was quick and they came to me! 10 out of 10 would recommend It was quick and they came to me! 10 out of 10 would recommend More
Other Employees Tagged: Rhett Sheeder, Aron Anderson, Shannon Pike, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman, Eric Jacobson
October 14, 2024
My actual purchasing experience was a let down. The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also bee The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also been doing a great job, who I spoke with on delivery day and let him know approximately what time I would be arriving to pick up my vehicle, was gone for the day, or at least inexplicably out, when I arrived. When I walked in the door it was not clear that anyone even knew I was expected. It sure seemed like they were surprised that I showed up. Here I was spending $60+ thousand with them, and their reaction on my walking in was "meh" at best. The receptionist was clearly bored out of her mind and based on her greeting had zero sense regarding the fact that this was a MAJOR purchase, and not shopping at a run down chain store. And then, after their surprise abated, there was no "thanks for coming in, you must be very excited", or "sorry your sales person is unexpectedly out, but we are glad to see you and before he left he made sure we are all ready to make this the perfect experience." The sales manager was nice but did absolutely nothing to personally mitigate the situation. After immediately passing me off he was just gone. The salesman he plugged in to keep things rolling and to go over the features of the vehicle seemed more interested in being somewhere else; at one point answering a question by advising I could learn what I needed on YouTube. There was just no sense of excitement, urgency, or perceived gratitude from anyone. I was in the building at least twenty minutes before we even went out to look at the vehicle, which had been custom ordered. Seems like that should have been #1 on the to-do list. It was sit here, we'll take your money, here is your vehicle, so long. The one guy who did his job fairly well was the finance person. He at least seemed to care. Everything up to the actual purchase experience had been great. I was excited about buying a new custom built vehicle. It was great, right up to the point where I walked in the door ready to see my new vehicle and write the check. It was a very odd experience and has really rattled my trust of this dealership. More
Other Employees Tagged: Logan Bird, Gennadiy Barbin, Miki Travar , Steffan Wog