Muhammad Pirzada

BEWARE of Golf Mill Ford in Niles, IL. On March 25, 2025, I bought a used Ford Transit after being shown another one that broke down during the test drive. They quickly pushed me into a s On March 25, 2025, I bought a used Ford Transit after being shown another one that broke down during the test drive. They quickly pushed me into a similar van, claiming it passed all dealer inspections. Days later, I drove it again and heard screeching from all four wheels. A mechanic confirmed over $3,000 in wheel bearing damage. Soon after, the engine belt started squealing — turns out it had been sprayed with a lubricant to temporarily hide the issue. When I contacted the dealership, they said “too bad, it was sold as-is.” Then managers told me I “got a good deal anyway.” Later, they changed their story again — calling it “as-is parts” and saying their own inspections meant nothing. This wasn’t an honest mistake. The dealer knew about these issues. The Carfax even shows they inspected the belts right before the sale. Yet none of this was disclosed. I expected honesty from a big dealership. Instead, I feel scammed. I’m now stuck with thousands in unexpected repairs. Avoid this place and any dealer tied to Gus Kreatsoulas. They’re not looking out for the customer — just trying to move damaged inventory. More

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It's a great dealer, everyone helps you feel welcome, they help you with any questions you may have when buying a car, I recommend them 100%, ask for Luis Aviles, he will help you with your purchase in E they help you with any questions you may have when buying a car, I recommend them 100%, ask for Luis Aviles, he will help you with your purchase in English or Spanish. Thanks Golf Mill Ford for my 2 new cars. 😅 More

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Daniel was very helpful and very nice to work with. We are very happy with our purchase. We appreciate his help! We are very happy with our purchase. We appreciate his help! More

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Exceptional Car buying experience at Golf Mill Ford! I recently had the pleasure of working with Sam and Muhammad in buying my brand-new 2024 Dark Horse Performance package (manual), a phenomenal sal I recently had the pleasure of working with Sam and Muhammad in buying my brand-new 2024 Dark Horse Performance package (manual), a phenomenal salesperson, and his outstanding team at Golf Mill Ford, and I must say, they exceeded all expectations! *Sam, Salesperson* *Muhammad, Salesperson* Sam and Muhammad’s professionalism, knowledge, and friendliness made the car-buying experience truly enjoyable. He listened attentively to my needs, presented options clearly, and ensured a seamless trade-in process. *Colleagues and Manager* The entire team, including their colleagues and manager, demonstrated exceptional teamwork and communication. They were responsive, patient, and willing to address any concerns. *Finance Department* The finance team, handled by Edgar was ultimately efficient, transparent, and helpful in explaining options. They worked diligently to secure the best possible terms. *Key Strengths* - Excellent customer service - Clear communication - Smooth trade-in process - Knowledgeable staff - Friendly atmosphere *Overall Experience* My experience at Golf Mill Ford was truly exceptional. Sam and his team made every effort to ensure my satisfaction. I highly recommend this dealership! *Rating Breakdown* - Sales Experience: 5/5 - Customer Service: 5/5 - Trade-In Process: 5/5 - Finance Experience: 5/5 - Overall Satisfaction: 5/5 *Recommendation* If you're seeking a hassle-free car-buying experience, look no further than Golf Mill Ford and ask for Sam and Muhammad! Very truly, Ellen More

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Ross was very helpful and took initiative as soon as I arrived at the dealership. He showed me everything I wanted to see and kept close to me the entire process to ensure all my questions were answered. arrived at the dealership. He showed me everything I wanted to see and kept close to me the entire process to ensure all my questions were answered. More

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Ross and team were very helpful, knowledgeable and responsive. We are repeat customers and will return to Golf Mill again. responsive. We are repeat customers and will return to Golf Mill again. More

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Danilo me ayudó mucho con mi compra de carro nuevo! Si necesitan un carro Bueno, Bonito Y Barato. Pregunten por Danilo es muy amable y ayuda a la gente hispana!!! Si necesitan un carro Bueno, Bonito Y Barato. Pregunten por Danilo es muy amable y ayuda a la gente hispana!!! More

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Danilo did a great job! Helped me get a Great Truck for my Business!!! I will recommend him to family and friends!!! Helped me get a Great Truck for my Business!!! I will recommend him to family and friends!!! More

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I just purchased my 2nd vehicle from them. They make you feel like a valued customer. Their service dept doesn’t add on unnecessary repairs. They make you feel like a valued customer. Their service dept doesn’t add on unnecessary repairs. More

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Second time buying from Golf Mill Ford. Great experience! Kat went out of her way to pick up the car from another dealership and made sure the whole buying process was smooth. Sales manager Great experience! Kat went out of her way to pick up the car from another dealership and made sure the whole buying process was smooth. Sales manager ( Nick ) and Finance manager ( Jon ) were great and answered all my questions regarding the purchase. Really happy with the experience and with the car. More

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