Moses Luzon

Friendly fast service that was completed as scheduled. Car was cleaned and parked in the shade for me! Car was cleaned and parked in the shade for me! More

by craig.bronson Verified Customer Verified Customer

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Extreme group of professionals! From the very beginning to follow up after the purchase of my car.Highly recommended people especially Moses Luzon.Thanks for all the help and assist From the very beginning to follow up after the purchase of my car.Highly recommended people especially Moses Luzon.Thanks for all the help and assistance. More

by RODEL12345 Verified Customer Verified Customer

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The Hyundai Poway staff, from Sales to Service were very helpful. They assisted me all the way! helpful. They assisted me all the way! More

by gopi_guison Verified Customer Verified Customer

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Always friendly courteous . Never problems scheduling appointments . Service excellent would highly recommend to anyone ! Our Santa Fe is comfortable, looks great , drives wonde Never problems scheduling appointments . Service excellent would highly recommend to anyone ! Our Santa Fe is comfortable, looks great , drives wonderfully! More

by BARBPRKR Verified Customer Verified Customer

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Great dealership, our salesman (Moses Luzon) is outstanding again. He listens to our likes/dislikes and made recommendations that make sense and were easy to make a decision. The entire team involv outstanding again. He listens to our likes/dislikes and made recommendations that make sense and were easy to make a decision. The entire team involved in the sale process are top notch. This will be our second Hyundai. More

by frdparra Verified Customer Verified Customer

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Dropped my car Friday morning. They didn’t call, next day found NO work done!!! They didn’t call, next day found NO work done!!! More

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Excellent experience. Helped immediately. Very attentive to what I needed.Total Service time was very quick as well. Helped immediately. Very attentive to what I needed.Total Service time was very quick as well. More

by robinbaranov Verified Customer Verified Customer

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Very nice and will to help out. Always willing to answer questions if needed. Alway there when needed. Always willing to answer questions if needed. Alway there when needed. More

by Loraine_619 Verified Customer Verified Customer

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Great service professional courteous friendly helpful thorough and all it takes to get to 15 words thorough and all it takes to get to 15 words More

by Sgonen Verified Customer Verified Customer

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Our experience with the service department at this dealership could not have been worse. My 2021 Elantra showed a serious error and when I looked up the error code, it said to take it to the dealer. dealership could not have been worse. My 2021 Elantra showed a serious error and when I looked up the error code, it said to take it to the dealer. I called and spoke to Chris, the service manager and he told me I could bring it in or have the car towed in, but they wouldn't even be able to look at it for five days. It clearly seemed to be the transmission which is a warranty issue, but we were told I couldn't get a loaner car until they verified that it was the transmission which they couldn't do for five days. After they diagnosed a faulty transmission, I was told it would take 2-3 weeks to get the parts and fix the problem. After three months, the car was still sitting in their lot, untouched. When we tried to escalate, the GM told us that he would try to see if he could move things along. Never heard back from him after that. Finally, after contacting Hyundai Corporate (they were very helpful) our situation was resolved. Again that was with ZERO help from this dealership. In fact, Chris was extremely rude and hung up on me. I would definitely not recommend this dealership. More

by algerb5 Verified Customer Verified Customer

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