Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 19

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

Contact Me
4.6
408 Reviews

Dealership Experience

4 yrs, 3 mos

4.6

408 Reviews

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408 Reviews of Morgann Hines

March 05, 2025

Dealership Rating
Employee Rating

Beautiful dealership. Excellent service. Personal attention. I felt no pressure to buy. The cars are awesome. More

by WLMCROBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Evan. Seth.

Mar 05, 2025

Arapahoe Kia responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Arapahoe KIA was pressure-free and enjoyable. Please don't hesitate to reach out if we can be of service again in the future!

February 26, 2025

Dealership Rating
Employee Rating

Had enough vehicles I was interested in to choose. Our salesman Ezell was great Personnel was low so he hustled to help all customers and helped us with paperwork Explained a lot if car to us More

by JACQUIBATTLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 26, 2025

Arapahoe Kia responded

We're glad to hear you found a good selection at Arapahoe KIA and that Ezell provided excellent service despite being busy. Thank you for your patience, and we hope you're enjoying your new vehicle!

February 24, 2025

Dealership Rating
Employee Rating

Rep was not helpful. Felt manager was largely inattentive to asks unless there was money on the table. Finance person pulled a typical stealership move by omitting inform More

by AnonymousBuyer
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain , Rep: Marilyn, Manager: Joel, Finance: Tina

Feb 24, 2025

Arapahoe Kia responded

It's disappointing to hear about your experience, and I apologize for any frustration caused during the process. While I'm glad Chelsea was able to provide some positive assistance, it's clear we need to address these concerns with our team. If you'd like to discuss this further or have additional feedback, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

February 23, 2025

Dealership Rating
Employee Rating

5 stars for the deal I got. ....1 star for the communication. Sales guy was fine and helpful once I arrived at the dealership, but the manager looked very annoyed to have to hel More

by ROB@NORDEMANS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Feb 24, 2025

Arapahoe Kia responded

Thank you for sharing your experience. While we're glad to hear about the great deal and car, it's disappointing that communication fell short during your visit. We strive for transparency and professionalism in all interactions, so we'll address these concerns with our team. If there's anything else you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

February 16, 2025

Dealership Rating
Employee Rating

Very professional Sales and Financial Departments. Our 4th vehicle for the family at your Dealership!!!! More

by ACEHARVEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Grant and Chelsea

Feb 17, 2025

Arapahoe Kia responded

Hi Aceharvey, thank you for your continued trust in Arapahoe Kia! We're delighted to hear that our Sales and Financial Departments have consistently provided a professional experience. We look forward to serving you again in the future! Safe travels!

February 15, 2025

Dealership Rating
Employee Rating

Pleasant atmosphere, no pressure, everything went well. Sara is knowledgable and relates well. She maintains a pleasant demeanor. More

by DICK.SNYDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sara Sacks

Feb 17, 2025

Arapahoe Kia responded

Dick, we're delighted to hear that Sara and the team at Arapahoe KIA provided a pleasant and pressure-free experience for you. Thank you for sharing your feedback!

Feb 17, 2025

Arapahoe Kia responded

Dick, we're delighted to hear that Sara and the team at Arapahoe KIA provided a pleasant and pressure-free experience for you. Thank you for sharing your feedback!

February 09, 2025

Dealership Rating
Employee Rating

The sales staff was awesome and the dealership definitely went out of their way to make sure I had a great experience. More

by CHADINDENVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Cedric, Joel

Feb 10, 2025

Arapahoe Kia responded

Hi Chad, we're delighted to hear that our sales staff at Arapahoe KIA made your experience a great one! Thanks for the fantastic feedback and support! Safe travels!

January 28, 2025

Dealership Rating
Employee Rating

Jon and team were a pleasure to work with and made my purchase quick and easy. More

by DJOYCE286
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 29, 2025

Arapahoe Kia responded

Hi D. Joyce! Thank you for leaving us this five-star review and kind words about Jon and our sales team at Arapahoe KIA! We'll see you next time!

January 26, 2025

Dealership Rating
Employee Rating

Grant was awesome! ! After having a horrible week trying to figure out what vehicle to look since I drive for a living, Grant may it insanely easy. He had the perfect co More

by KRISTINDARLING34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 27, 2025

Arapahoe Kia responded

Kristin, we're delighted to hear that Grant made your car-buying experience so smooth at Arapahoe KIA! It's great knowing he could find the perfect vehicle for you. Thanks for recommending him and trusting us with your automotive needs!

January 22, 2025

Dealership Rating
Employee Rating

Good service and friendly staff to take care of the recall issue with my vehicle. More

by NICOLENOR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 23, 2025

Arapahoe Kia responded

Thank you for the review, Nicole! We're happy our Arapahoe KIA team could take care of your recall. Please don't hesitate to reach out if we can be of service again in the future!

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