Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis | Page 52

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

Contact Me
4.8
554 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

service, parts, and customer service

4.8

554 Reviews

Write a Review

554 Reviews of Morgan Loomis

October 02, 2021

Dealership Rating
Employee Rating

Service is extraordinary. an I will never bring my car anywhere else! Love my service team! Especially Morgan, Amanda, and everyone More

by Morgan dow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Oct 04, 2021

Brattleboro Subaru responded

Seeing that you had a 5-Star experience with our Service Department is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We look forward to serving you for many years to come!

Oct 04, 2021

Morgan dow responded

Service is amazing and would never bring my car anywhere else!

September 30, 2021

Dealership Rating
Employee Rating

Great customer service, really know their stuff. Just a pleasure to keep going back. Highly recommend More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Brattleboro Subaru responded

Thank you for the kind words and we greatly appreciate the continued business! Luke Higley GSM Brattleboro Subaru

September 28, 2021

Dealership Rating
Employee Rating

They diagnosed & fixed my tire valve problem. I'm very impressed with their professionalism. My warrantee covered the repair. More

by john@johngrayson.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Brattleboro Subaru responded

John, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We are happy to hear that our service team was able to help. We’re here for you anytime.

September 27, 2021

Dealership Rating
Employee Rating

First experience here and was very impressed. Much better than my previous location. Service rep was awesome and helpful; everyone was friendly. More

by leilani_33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Brattleboro Subaru responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for choosing Brattleboro Subaru and leaving us this stellar review. We look forward to serving you for many years to come!

September 25, 2021

Dealership Rating
Employee Rating

I was told that it would take about an hour for the 96K service to be performed, but didn't get a call for 2 hours. More work was needed. I gave permission and that work was finished on time. More

by Betsy
Recommend Dealer
Yes
Sep 27, 2021

Brattleboro Subaru responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

September 24, 2021

Dealership Rating
Employee Rating

The dealership delivered a loaner detailed my car and delivered it with a full tank of gas😊 More

by sharon_snide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Brattleboro Subaru responded

Sharon, we’re pleased to hear that Morgan was able to provide you with a exceptional Service experience. We’d love to continue providing great service to awesome customers like you. Take care!

September 24, 2021

Dealership Rating
Employee Rating

The service rep was very pleasant. The problem was with the estimate for repairs. All items were listed as if that was the only thing being done to say each wheel and “billed” as such. We purchased our 201 More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 11, 2021

Brattleboro Subaru responded

The General Manager John Sciacca and General Sales Manager Luke Higley have attempted to reach out to you a few times, but has not yet heard back from you. We are happy to hear that you had a pleasant experience with our service department, but it is unfortunate to hear that you left feeling betrayed. Our Service Rep. Morgan was only trying to do right by you. Discussing that it would be a better idea to put the money for repairs into buying a new vehicle instead. It was her professional opinion and honest attempt to help a longtime customer. There was no hidden agenda, as Morgan a Service Employee, suggesting for you to buy a new vehicle from our Sales Department would not have financially benefited her in any way. Please contact John Sciacca at 802-251-1000 or email gm@brattleborosubaru.com at your convenience.

September 23, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. Worked with us to get the vehicle we needed and put us at ease. More

by cassmontemagni
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 23, 2021

Brattleboro Subaru responded

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

September 23, 2021

Dealership Rating
Employee Rating

Morgan was so friendly and helpful. I appreciated being able to use a loaner vehicle while mine was being repaired. More

by jtamulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Brattleboro Subaru responded

We’re pleased that Morgan was able to provide you with a exceptional Service experience. We look forward to your next visit with us.

September 23, 2021

Dealership Rating
Employee Rating

Everyone here goes above and beyond to insure a great customer experience - whether that is the professional repair service or the customer relationship. The staff was extremely accommodating , informati More

by SES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Shawn McMillan

Sep 23, 2021

Brattleboro Subaru responded

Thank you so much for taking the time to leave us a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Don't hesitate to reach out if you have any more questions, comments, or concerns.

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