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Morgan Loomis

Overview Reviews (575) Inventory (161)

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Morgan Loomis

Morgan Loomis | Page 47

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

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4.8

575 Reviews

Overview Reviews (575) Inventory (161)

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

service, parts, and customer service

4.8

575 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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575 Reviews of Morgan Loomis

January 21, 2022

Dealership Rating

Employee Rating

Very efficient and thorough. Took care of a warranty item with no problem. Very Friendly with no problem. Very Friendly More

by tonia3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 21, 2022 -

Brattleboro Subaru responded

Tonia, thank you so much for your positive rating and review of your recent visit to the Brattleboro Subaru Service Department. Take care!

January 17, 2022

Dealership Rating

Employee Rating

Great service. Everything done as promised and even an hour faster than originally anticipated! Very efficient and friendly service department. hour faster than originally anticipated! Very efficient and friendly service department. More

by Barb

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 17, 2022 -

Brattleboro Subaru responded

Barb, we work hard to meet expectations like yours, and we’re happy to hear our service team hit the mark for you! Thank you for taking time out of your day to leave us this kind review.

January 15, 2022

Dealership Rating

Employee Rating

The front desk worker was extremely friendly! He originally told me it would take two hours and it only took a hour 45. Very happy! originally told me it would take two hours and it only took a hour 45. Very happy! More

by ehayesbartender1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby , Dave Sedelnick

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Jan 17, 2022 -

Brattleboro Subaru responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

January 12, 2022

Dealership Rating

Employee Rating

The service and advice I received from Morgan Dow was accurate and professional. She is an asset of the highest regard. E Turner Lewis accurate and professional. She is an asset of the highest regard. E Turner Lewis More

by Katherine

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 12, 2022 -

Brattleboro Subaru responded

Katherine, we strive for a high level of customer satisfaction and are happy to hear that Morgan was able to help and be informative! Thank you for your review.

January 07, 2022

Dealership Rating

Employee Rating

Very friendly and helpful. Dropped in without an appointment when a light came on and they took care of me. Thanks! appointment when a light came on and they took care of me. Thanks! More

by BHOYHAM1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby , Dave Sedelnick

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Jan 07, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive rating and review of your recent visit to Brattleboro Subaru. Don't hesitate to reach out if you have any more questions, comments, or concerns.

January 07, 2022

Dealership Rating

Employee Rating

they were very helpful and fixed the problem as soon as possible. I like it when the service department of a company knows be by name. possible. I like it when the service department of a company knows be by name. More

by CINDYPB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 07, 2022 -

Brattleboro Subaru responded

Cindy, your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our great service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.

January 06, 2022

Dealership Rating

Employee Rating

Did the servicing early (I left my car overnight) and contacted me as soon as the servicing was completed. contacted me as soon as the servicing was completed. More

by becky31

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby , Dave Sedelnick

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Jan 07, 2022 -

Brattleboro Subaru responded

Becky, thank you so much for your 5-star review! We will share this with the service team to let them know to keep up the amazing work. Take Care!

January 05, 2022

Dealership Rating

Employee Rating

Morgan and Amanda are great. They went out of their way to make my visit outstanding to make my visit outstanding More

by SO.VT.TEL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Crosby

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Jan 05, 2022 -

Brattleboro Subaru responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re pleased that Amanda and Morgan were able to provide you with a exceptional experience.

January 04, 2022

Dealership Rating

Employee Rating

Pour service department would never recommend to anyone you never return calls no one ever picks up so you got to keep on calling you never return calls no one ever picks up so you got to keep on calling More

by rcbarrows0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Jan 17, 2022 -

Brattleboro Subaru responded

We apologize for the difficulties reaching our service department. Our service staff works very hard to answer calls in a timely manner and as quickly as humanly possible, and return voicemails left as quickly as they possibly can. If you still need assistance from our service department, we can have them contact you directly. Thank you for your feedback and we will use this in working on the best response times as possible. Sincerely, Shawn McMillan Service and Parts Director

January 04, 2022

Dealership Rating

Employee Rating

As always the service personnel were very polite and patiently explained all aspects of the service performed. As a side note and absolutely no reflection on the service performed, I want to express my patiently explained all aspects of the service performed. As a side note and absolutely no reflection on the service performed, I want to express my dissatisfaction with the Kelly tires purchases thru Subaru and installed 12/19/19. At this service we were told we would need new tires soon due to tread depth. These tires although 3 year old have only been used for a little over 12,000 miles and already need to be replaced! Totally unsatisfactory. I will not purchase this brand again. More

by jphigginsarmy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 04, 2022 -

Brattleboro Subaru responded

We are grateful that you took the time out to leave us this review. Don't hesitate to reach out if you have any more questions, comments, or concerns.

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