Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis | Page 42

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

Contact Me
4.8
576 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

service, parts, and customer service

4.8

576 Reviews

Write a Review

576 Reviews of Morgan Loomis

March 29, 2022

Dealership Rating
Employee Rating

Clean/ friendly /prompt / Easy to deal with. Have had excellent experiance with buying both my vehicles from them More

by gmm946W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Brattleboro Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 28, 2022

Dealership Rating
Employee Rating

Perfect Experience from scheduling service to check-in, shuttle rides, work done as requested, check-out & amount billed. Zero complaints. Top notch team. More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Mar 30, 2022

Brattleboro Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Brattleboro Subaru!

March 28, 2022

Dealership Rating
Employee Rating

Pleasant customer service Honest and fair pricing Nice waiting area Definitely will recommend and return More

by les_johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Mar 30, 2022

Brattleboro Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

March 25, 2022

Dealership Rating
Employee Rating

servics was on time waiting for part and time to do the rest of the work More

by rollinbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Mar 27, 2022

Brattleboro Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2022

Dealership Rating
Employee Rating

The service department was very efficient and helpful, service was completed on time, having a loaner car was very conenient More

by thomasbarnosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Mar 27, 2022

Brattleboro Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2022

Dealership Rating
Employee Rating

Friendly service, appointment made in timely manner with my schedule , good follow up, all questions answered More

by vtzach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Mar 25, 2022

Brattleboro Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2022

Dealership Rating
Employee Rating

Excellent service , except my tire pressure light was on after change over , drive it home , valve stem cracked so they didnt catch that could have been a blow out More

by anmug
Recommend Dealer
Yes
Mar 25, 2022

Brattleboro Subaru responded

Hello, We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (802) 251-1000 and we will do our best to make this better.

March 19, 2022

Dealership Rating
Employee Rating

Polite, considerate and professional. My car was in good hands. I will recommend to friends and family. More

by katharinebak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Brattleboro Subaru responded

Hello Katharine! We are pleased to hear that you had a great experience in our service department. We take pride in our courteous and knowledgeable staff. We look forward to seeing you, your friends, and your family!

March 18, 2022

Dealership Rating
Employee Rating

Community-spirited owners who work to build sales and service teams. Very responsive and nice folks work there sometimes the Subaru protocols for rectifying technical problems take time or don’t res More

by Jimmydean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Brattleboro Subaru responded

Hey Jimmy, thank you for your review! We apologize for any inconveniences protocols have put on your valuable time. Our team works hard to make sure problems are taken care of in an easy and stress-free way. If you need anything from us, please don't hesitate to give us a call!

March 16, 2022

Dealership Rating
Employee Rating

Delays in finishing 90,000 mile service and related safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transm More

by PEDSON692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Barkow, Amanda Crosby , Rachael Hunt

May 06, 2022

Brattleboro Subaru responded

Service manager spoke with customer several times and discussed transmission concern and due to age and mileage of vehicle, has an internal transmission shifting concern on the CVT transmission which is not repairable. Worked with customer and contacted Subaru of America on customer behalf and was able to get $1,000.00 of assistance towards repair and reviewed this with customer. Have called customer several times (and left messages) since this time and have not heard back from customer in regard to the repair offer from Subaru of America.

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