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Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis | Page 37

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
576 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

service, parts, and customer service

4.8

576 Reviews

Write a Review

576 Reviews of Morgan Loomis

May 28, 2022

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Employee Rating

I had 'summer' tires put on my rims to replace studded tires. And an alignment.. Because the alignment would be awhile, I had a courtesy car and did some shopping and had a little 'Me' time. Didn't take a More

by r23klaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

Brattleboro Subaru responded

Hey there, thank you so much for your five-star review. It is nice to have a courtesy car available, because your time is always respected here, if you need to get errands done or just want to go out, we won't let a service stop you! If you need anything else, let us know!

May 26, 2022

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Employee Rating

The service team is the best around. All work is done right the first time, and done by the time promised. More

by bplatt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McLean, Jordan Barkow, Amanda Crosby

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Jun 01, 2022

Brattleboro Subaru responded

Thank you so much for your excellent review, our service team is committed to making sure your experience is worth it and completed at a reasonable time. We look forward to seeing you again!

May 24, 2022

Dealership Rating
Employee Rating

Morgan was a gem. She helped us from the very first. Kept us updated and went above and beyond. More

by Herwoodcraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

Brattleboro Subaru responded

Hey there, thank you so much for your five-star review. Morgan is an excellent advisor to work with. Anything she can do above and beyond to make your time here easier, we look forward to seeing you again!

May 21, 2022

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Employee Rating

Subaru has always given us good, reliable service. That’s why we have kept buying Subarus! More

by kathyernst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 23, 2022

Brattleboro Subaru responded

Hello Kathy! When you come in we want to make sure you are consistently updated and informed on your vehicles progress. Thank you for your loyalty, we look forward to seeing you again!

May 20, 2022

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Employee Rating

For 12 years I have made a 2 hour round trip to Brattlevoro Subaru.in all kinds of weather for service. Why do I do this? I do this because the service is exemplary.. Most important is that I tr More

by mathesongriswold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby , All who have services my car. I do not have their names right now.

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May 20, 2022

Brattleboro Subaru responded

Joann, thank you for your consistent loyalty towards Brattleboro Subaru, you have not gone unnoticed! We appreciate you making the 2 hour round trip to come see us for your service needs. Although, if the weather is too bad during the winter, don't hesitate to call and delay or reschedule so we can make sure you are safe on the roads! We look forward to seeing you again!

May 17, 2022

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Employee Rating

The staff was awesome, as always. I arrived a bit late due to construction holdup on the road and Morgan didn't bat an eyelash. More

by SARADU
Recommend Dealer
Yes
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May 18, 2022

Brattleboro Subaru responded

Hey Sara, thank you for your five star review, we love our awesome staff, and we are here for you even if you are late! Morgan and our other service members are happy to help you either way. We look forward to seeing you again!

May 16, 2022

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Employee Rating

Service staff is always courteous and helpful. They explained the work to be done and the work which was done. More

by vzrx27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

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May 18, 2022

Brattleboro Subaru responded

Thank you so much for your positive review, our service staff makes it a priority to ensure you are consistently and thoroughly updated on your car. We look forward to seeing you again!

May 15, 2022

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Employee Rating

Excellent service and prompt completion. Work finished ahead of estimated wait time!! Highly recommend this dealership. More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 17, 2022

Brattleboro Subaru responded

Hey William, thank you for your five star review! We strive to complete any work as soon as we can because time is valuable! We look forward to your next visit.

May 17, 2022

williamreichenbach responded

Excellent service and friendly professional staff. Great communication.

May 13, 2022

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Employee Rating

Ready for me when I arrive, courteous, friendly, knowledgeable, comfortable waiting area, coffee and nice snacks provided. More

by judy_acampora
Recommend Dealer
Yes
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May 17, 2022

Brattleboro Subaru responded

Hello Judy, we believe it is very important to be ready for when you arrive so your valuable time is spent wisely! We take pride in our knowledgeable and friendly staff, along with delicious snacks while you wait!

May 13, 2022

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Employee Rating

the process of buying my car was great. but not even two months in of having the car i’ve had multiple issues to the point where it will not pass inspection in my home state. now they wan More

by lydia.marrotte
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cole Swanson

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Jun 03, 2022

Brattleboro Subaru responded

Glad the car buying process was great and thanking for giving us an opportunity to help with the issues that came up after. Now that we have taken care of these issues at no cost to you I hope that you are an overall satisfied customer. We do our best to prevent these things from happening but with used cars sometimes things still come up. Thanks again for the business and here's to years of worry free driving. All the best, Luke Higley General Sales Manager

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