Morgan Gallagher
Morgan Gallagher at Ken Ganley Ford Parma
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Morgan Gallagher

Internet Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
101 Reviews

I have worked in the Internet Department here at Ken Ganley Ford West for 11 years. I enjoy being able to help customers in both sales and service. My greatest joy is spending time with my kids and our dog.

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

4.9

101 Reviews

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101 Reviews of Morgan Gallagher

January 10, 2025

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Employee Rating

I traded in my 2022 Ford Bronco for a brand new Bronco & I love it! Easy, smooth process! John, Austin & Tracy were all great! Also, Madelyn helped me set up my Ford Pass & Mike filled it with gas. Everyone More

by Jodywheatley13
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 10, 2025

Ken Ganley Ford Parma responded

Jody, Thank you so much for your excellent review! We are so glad that John, Austin, Madelyn, and Tracy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2025

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John is rude and ignorant if you call with problems never even met the jerk. When it came to leasing there were no offers for wear and tear on the leased vehicle, i was told they could not raise payment so n More

by TRICIAMOORE23
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jan 05, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 20, 2024

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Mike and the team were fabulous! They made the process of buying my new Maverick painless. More

by Jessicarschein
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

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The dealership employees were very professional, helpful and friendly. It was great pleasure working with them. More

by francinaburkes
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tracy Sapienza

Dec 02, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 27, 2024

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My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co More

by joeoutlaw
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Trade-in Experience
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Recommend Dealer
Yes
Oct 27, 2024

Ken Ganley Ford Parma responded

Thank you, Joe, for taking the time to share your thoughts on working with Austin and our team. We're glad to hear we delivered such a great experience!

October 16, 2024

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Service from Mike was excellent. He went above and beyond to help us get the car we wanted. . More

by Shadow
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Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Jeremy Watson

Oct 16, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 13, 2024

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I just purchased a 2024 F350 from this dealership. I was able to work directly with George Bode. The experience was great! George was able to answer all of my questions quickly and in terms that I cou More

by lectricman
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Bode , Tiffany Skipper

Oct 14, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad George and our team were able to help, and we hope to see you again! Congratulations on your new 204 F350!

October 11, 2024

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Every single person that we dealt with at Ganley Ford Parma was incredibly helpful, knowledgeable and friendly. There was zero pressure and I couldn't ask for a better sales team. We scored a brand new E More

by Rissa
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Jeromy Acord

Oct 11, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we hope you enjoy your new Escape!

October 10, 2024

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It was an excellent experience and I think I will purchase a vehicle there soon. More

by friedman.robert
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

October 08, 2024

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Everyone was very kind and respectful. Very pleased with our experience at Ken Ganley Parma. More

by xxkinkerbelle
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 09, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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