Morgan Franklin
Morgan Franklin at Laird Noller Hyundai

Morgan Franklin

Sales Manager

Laird Noller Hyundai

2829 S Iowa St.
Lawrence, KS 66047

Contact Me
4.4
22 Reviews
4.4

22 Reviews

Write a Review

22 Reviews of Morgan Franklin

September 03, 2025

Dealership Rating
Employee Rating

What an amazing deal! I'm a very happy girl! All my dreams have come true! This Kona is perfect for me and my little girl. More

by rebeccalynnknight1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Fraley, Omar Eljazozouli , Dalton Price

Sep 05, 2025

Laird Noller Hyundai responded

Thank you for sharing your excitement! We’re thrilled to hear your new Kona is perfect for you and your little girl. Enjoy every moment, and we look forward to serving you again in the future!

August 24, 2025

Dealership Rating
Employee Rating

I really appreciate Sarah taking the time to really listen to my needs and the effort put forth by her before, during,and after the sale Really the whole experience was pleasant even though we had so More

by Trustinginhim1953
Recommend Dealer
Yes

Other Employees Tagged: Sarah Clark

Aug 29, 2025

Laird Noller Hyundai responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Sarah took the time to truly listen and support you throughout the entire process. Even with a few glitches, we’re glad the overall experience was a pleasant one. We’ll be sure to share your kind words with Sarah and the rest of the team. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

August 16, 2025

Dealership Rating
Employee Rating

They sold me a car with a rusted out rear frame frame. They said it was safe. I bet they wouldn’t let their kids drive it. Not an honest dealership!!! More

by dmaxbrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 29, 2025

Laird Noller Hyundai responded

We're very sorry to hear about your experience and truly regret that you’re not satisfied with the vehicle you purchased. We would be happy to work with you on a solution, including the possibility of trading you out of the vehicle. Please contact us directly at CustomerConcerns@lairdnoller.com so we can discuss your options and do our best to make this right. Thank you for reaching out — we want every customer to feel confident and safe in their purchase.

August 09, 2025

Dealership Rating
Employee Rating

Couldn’t have asked for a more transparent and easy car buying experience! 10/10 would recommend if your looking for an easy and transparent process! More

by kujayhawksgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Laird Noller Hyundai responded

Thank you so much for the awesome feedback! We’re thrilled to hear you had a transparent and easy car-buying experience with us. Your recommendation means a lot! We look forward to helping you again in the future.

July 29, 2025

Dealership Rating
Employee Rating

The salesman was nice, however I did not enjoy that it took us over 6 hours to make a deal with the typical back and forth delay tactic with one of the general managers. More

by abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Laird Noller Hyundai responded

Thank you for your feedback. We’re glad to hear the salesman was nice, but we sincerely apologize for the lengthy process and any frustration caused by the back-and-forth during negotiations. We strive to make the car-buying experience as smooth and efficient as possible, and your comments help us improve. If you’d like to discuss this further or give us another chance to make things right, please feel free to reach out.

July 27, 2025

Dealership Rating
Employee Rating

I didn’t want to rate the dealership because I am not sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete fai More

by Tomwilliams0464
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kate Haro , Bailey would be a 2 star

Jul 28, 2025

Laird Noller Hyundai responded

Tom, thank you for sharing your feedback. There seems to be some confusion regarding the details of your experience, and we’d like to clarify. You were interested in a 2023 Chevy Trailblazer listed online for $20,400 and offered $19,500 out the door. After discussing with Kate, we authorized $21,500 including the vehicle and fees, which was declined, and you reiterated your offer of $19,500. When Morgan followed up, the $26,000 quoted was the out-the-door price including all fees and sales tax—not just the vehicle price. We acknowledge that we dropped the ball in our communication that evening, and Morgan did reach out early the next morning to apologize. Unfortunately, because there was no agreement or commitment to hold the vehicle, it was sold later that evening. We understand this was a frustrating experience and appreciate your feedback. If you’re still in the market, we would be happy to work with you to find another vehicle that meets your needs at a fair and transparent price. Please feel free to reach out directly if you’d like to discuss further.

Jul 30, 2025

Tomwilliams0464 responded

How do you go from 21500 all in to 26000- if it is just taxes that still doesn’t add up - end of the day the car was sold after closing hours during a time I was waiting on a response and all is good. I am not happy with the Customer Service and you have the right to treat me as you did. If Kate couldn’t help me further why did Bailey reach back out and increase the price. It should have been left alone instead of raising your price. Tax on 21,500 doesn’t increase it to 26000. Just handled wrong in my opinion which is what this review was.

July 24, 2025

Dealership Rating
Employee Rating

Really easy process, had exactly what I was looking for Really easy process, everyone was great to work with, they had exactly what I was looking for so it made the decision really easy More

by JESSICA.SHIPPEE
Recommend Dealer
Yes

Other Employees Tagged: Morgan Franklin

Aug 13, 2025

Laird Noller Hyundai responded

Thank you for the great feedback! We’re happy to hear the process was easy and that we had exactly what you were looking for. It’s wonderful to know our team made your decision easier! Enjoy your new vehicle, and let us know if you need anything else.

July 20, 2025

Dealership Rating
Employee Rating

I received a great deal on my 2013 Hyundai Elantra GT! I walked in there wanting to pay a certain amount out the door and they made it happen. More

by PinkItOut
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Seaton , Tommy Marshall

Aug 13, 2025

Laird Noller Hyundai responded

Thank you for sharing your experience! We’re so glad we could help you get the deal you wanted on your 2013 Hyundai Elantra GT. Enjoy your new car, and don’t hesitate to reach out if you need anything else!

July 18, 2025

Dealership Rating
Employee Rating

They were really kind and made a first time car purchase easy. They were also good about answering any questions More

by isabelle.sanchez4413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Weaver

Jul 19, 2025

Laird Noller Hyundai responded

Thank you for your kind words! We're so glad we could make your first car purchase a smooth and easy experience. It's great to hear that our team was helpful and answered all your questions. We truly appreciate your trust and hope you enjoy your new vehicle!

July 13, 2025

Dealership Rating
Employee Rating

Great experience! DJ was awesome! Personable and honest! Got us a great deal! Highly recommend! More

by rbsbkutzke
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Eljazozouli , DJ Nuessen

Jul 14, 2025

Laird Noller Hyundai responded

We’re so glad our team exceeded your expectations! Going the extra mile is just part of what we do. Thanks for the awesome review!

1

Dealership Inventory (333 Vehicles)

used 2023 Nissan Kicks car, priced at $18,553
2023 Nissan Kicks
used
Aspen White / Super Black exterior
CVT
Front-wheel Drive
used 2020 Chevrolet Equinox car, priced at $18,555
2020 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Hyundai Tucson car, priced at $16,087
2022 Hyundai Tucson
used
Quartz White exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $39,921
2026 Hyundai SANTA FE HEV
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $50,083
2026 Hyundai SANTA FE HEV
new
White exterior
Automatic
All-wheel Drive
used 2023 Nissan Altima car, priced at $22,195
2023 Nissan Altima
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive