Morgan Loomis

Brattleboro Subaru responded

Thank you for sharing this fantastic feedback. We’re thrilled to hear that our Service team’s friendliness, clear communication, and use of text and video updates helped make your visit smooth and transparent. Earning your trust is incredibly important to us. And we’re glad you enjoyed the waiting area as well — we work hard to make it a comfortable space. We appreciate you taking the time to leave a review and look forward to seeing you again whenever you need us.

Brattleboro Subaru responded

Thank you for taking the time to share your experience. We’re glad to hear that the loaner made your weekend easier and that your vehicle was ready right on schedule. Knowing that everything was completed as expected and that you left thoroughly satisfied means a lot to our team. We appreciate your trust in us and look forward to serving you again whenever you need us.

Brattleboro Subaru responded

Thank you so much, Louise! We’re glad to hear our communication and transparency made your repair experience smooth. Keeping you fully informed every step of the way is important to us, and it’s great to know that came through clearly. We appreciate your trust and look forward to helping you keep your vehicle running its best in the future.

Brattleboro Subaru responded

Thank you for sharing your experience with our Service Department. We’re glad to hear our team was friendly and helpful, and that the loaner car made your visit easier. We appreciate you choosing Brattleboro Subaru and look forward to assisting you again.

Brattleboro Subaru responded

Thank you for taking the time to share your experience. Our Service Department will be thrilled to hear your kind words. We’re especially glad that Sam was able to help you so quickly last December and get you safely on the road to visit your family. Moments like that are exactly why we do what we do. We truly appreciate your trust and look forward to being here for you whenever you need us.

Brattleboro Subaru responded

Thank you for sharing such a thoughtful review. It’s wonderful to hear that your Forester purchase with Tom was such a positive experience. His calm, professional, and well‑informed approach — along with the time he took to answer your questions and follow up — is exactly the kind of support we want every customer to feel. I’m also glad to know your service visit later in the month was just as smooth and low‑stress. Consistency across sales and service is something we work hard for, and your feedback truly reinforces that effort. We appreciate you, and we’re here whenever you need us.

Brattleboro Subaru responded

Thank you so much for sharing this feedback — it genuinely means a lot. Morgan, Amanda, and the sales team will be thrilled to know their consistency and responsiveness made such a strong impression. Hearing that you love the team

Brattleboro Subaru responded

Thank you for the review! And thank you for traveling to come visit us! We are lucky to have such a great team and are glad you think so too.

Brattleboro Subaru responded

Clear communication is something that we strive for and it is so great to hear that our team could deliver. We understand that the frustration when something costs more than anticipated but we appreciate you trusting us with your vehicle.