Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
557 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

service, parts, and customer service

4.8

557 Reviews

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557 Reviews of Morgan Loomis

May 16, 2026

Dealership Rating
Employee Rating

Communication about needed repairs and costs was excellent, and there were no surprises in the billing when I picked up my vehicle. More

by louise_violist
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

May 18, 2026

Brattleboro Subaru responded

Thank you so much, Louise! We’re glad to hear our communication and transparency made your repair experience smooth. Keeping you fully informed every step of the way is important to us, and it’s great to know that came through clearly. We appreciate your trust and look forward to helping you keep your vehicle running its best in the future.

May 11, 2026

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The people in the Brattleboro Subaru Service Department were friendly and helpful. It was great to be able to use the loaner car. More

by RONKLEVT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 12, 2026

Brattleboro Subaru responded

Thank you for sharing your experience with our Service Department. We’re glad to hear our team was friendly and helpful, and that the loaner car made your visit easier. We appreciate you choosing Brattleboro Subaru and look forward to assisting you again.

May 07, 2026

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Always friendly and helpful Service Department. Technician Sam was so helpful (last Dec.) to fix a problem on the spot for me to be able to drive and visit my family. More

by margitbrosnan5
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

May 08, 2026

Brattleboro Subaru responded

Thank you for taking the time to share your experience. Our Service Department will be thrilled to hear your kind words. We’re especially glad that Sam was able to help you so quickly last December and get you safely on the road to visit your family. Moments like that are exactly why we do what we do. We truly appreciate your trust and look forward to being here for you whenever you need us.

April 30, 2026

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Purchase of a new Forester with Tom McFeeley this month was excellent, and made for such an easy purchase decision, because he was a total professional, so kind, and calm, informed, followed up with me, an More

by inesdec
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Brattleboro Subaru responded

Thank you for sharing such a thoughtful review. It’s wonderful to hear that your Forester purchase with Tom was such a positive experience. His calm, professional, and well‑informed approach — along with the time he took to answer your questions and follow up — is exactly the kind of support we want every customer to feel. I’m also glad to know your service visit later in the month was just as smooth and low‑stress. Consistency across sales and service is something we work hard for, and your feedback truly reinforces that effort. We appreciate you, and we’re here whenever you need us.

April 29, 2026

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Always a pleasure from Service staff Morgan and Amanda, the sales team always being responsive I love the team. More

by switch11nollie
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Recommend Dealer
Yes
May 04, 2026

Brattleboro Subaru responded

Thank you so much for sharing this feedback — it genuinely means a lot. Morgan, Amanda, and the sales team will be thrilled to know their consistency and responsiveness made such a strong impression. Hearing that you love the team

April 27, 2026

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Excellent sales rep & excellent general manager & finance manager. Repeat customer who travels one hour one way due to outstanding dealer. Also great service manager & personnel. More

by jim1946
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Brattleboro Subaru responded

Thank you for the review! And thank you for traveling to come visit us! We are lucky to have such a great team and are glad you think so too.

April 06, 2026

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Service completed as expected. Communication was very clear and easy over text message. Definitely more expensive than I planned though. More

by KYLE.DAWSONGLOVER
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Apr 13, 2026

Brattleboro Subaru responded

Clear communication is something that we strive for and it is so great to hear that our team could deliver. We understand that the frustration when something costs more than anticipated but we appreciate you trusting us with your vehicle.

April 05, 2026

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Not much to say I had an appointment to get my truck inspected and they did the job in a timely manner. More

by RDEWMAN
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Apr 13, 2026

Brattleboro Subaru responded

We are so glad to hear that our team completed your vehicle inspection in a timely manner and look forward to working with you in the future!

March 27, 2026

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The service at this dealership is always done in a very professional and timely manner.Never any issues or problems with the service here! More

by drbushwack05358
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Mar 31, 2026

Brattleboro Subaru responded

Thank you for the 5 star review and great feedback about your experience with our service department! We are thrilled to hear your visit went so well! Thank you for choosing us for your service needs and we look forward to seeing you in the future!

March 26, 2026

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All staff are always professional, cheerful and willing to help. They take the time to explain any service needs so that we understand the best way to keep the cars running smoothly! More

by cwright1024
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bacigalupo, Jordan Barkow

Mar 31, 2026

Brattleboro Subaru responded

Thank you so much for taking the time to leave us such positive feedback! We are so happy to hear that you feel that way when you service your vehicle with us! We look forward to seeing you in the future!

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