Industry Experience
28 yrs, 4 mos
29 Reviews
Write a Review29 Reviews of Monica Utter
September 21, 2024
I've been trying to get a new car. I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I e I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I even had a co signer to help me out still won't help me out. I mean why even bother selling cars I hope Mr utter fires his sales manager for this. More
Other Employees Tagged: Carl Anderson, Dave Ahrens, Chase Baine, Patrick Jenkins, Dan Corthell, Kyle Clark, Christopher Beck, Craig Bingham, Bailee Utter
June 10, 2024
Courteous and professional. Greg, my service advisor, kept me well informed throughout the entire process. Most certainly my dealership of choice. Greg, my service advisor, kept me well informed throughout the entire process. Most certainly my dealership of choice. More
Other Employees Tagged: Dave Underwood, Greg Hall
May 17, 2024
2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It took 10 minutes for me to fix. That’s ok guys! I’ll take care of “MY” customer. Yet you still expect my wife to pay the bill. Wow 😳 More
Other Employees Tagged: Carl Anderson, Rey Trevino, Quincy Alonzo, Eddie Church
July 23, 2023
My experience at Bill Utter Service is always stupendous! Colton and the Team ALWAYS ROCK! In and out in under an hour. Call for an appointment and asked if I could bring the vehicle in now and they cou Colton and the Team ALWAYS ROCK! In and out in under an hour. Call for an appointment and asked if I could bring the vehicle in now and they could get me in…No future appointment needed! I tell you all… This dealership and the service department always knock it out of the park for a bases loaded home run! More
Other Employees Tagged: Chris Miller , Colton
May 27, 2021
I’ve bought my vehicles from Bill Utter Ford for years as I know their service department stands behind my purchase and have referred many friends and family I know their service department stands behind my purchase and have referred many friends and family More
Other Employees Tagged: Doyle Chaffin, Danny Morris, Kevin Krattiger , Kyle White
April 19, 2021
They're the BEST. I called different states and lots of dealerships here in Texas and the only one that treated me with respect and honesty was Bill Utter Ford. Sales man Mr. Casey Patton is an Excellent a dealerships here in Texas and the only one that treated me with respect and honesty was Bill Utter Ford. Sales man Mr. Casey Patton is an Excellent and Professional guy along with Mr. Justin Custis in the finance dept. Mr. Art Starr in Management dept. And Mrs. Denisse........ Our experience with Bill Utter was incredible, super fast, and really smooth. I will buy my next vehicle with them. Thank you so much guys for helping me and my family getting such a beautiful 2020 Ford Expedition Max. Mr. Casey Patton sales man, this Army Veteran will always be thankful for helping me getting the suv that my wife and family wanted. I will tell my fellow comrades about you and Bill Utter Ford. Thank you, and God Bless the Bill Utter family more and more...... Mrs. Utter you have an awesome Team of individuals that make the difference with their professional service.... 👍👏😀 More
Other Employees Tagged: Quincy Alonzo, Casey Patton, Art Starr , Justin Custis
September 30, 2020
The experience at Bill Utter was the bar none the best time I've had at a dealership. They were attentive and understanding to my requests, worked with me on the pricing, and were extremely transparent on time I've had at a dealership. They were attentive and understanding to my requests, worked with me on the pricing, and were extremely transparent on pricing and financing. I would definitely recommend this dealership to everyone I know! The owner even came by nonchalantly handing out cookies to unknowing customers, they had no idea! That was a truly "sweet" touch! More
Other Employees Tagged: Toronto Spikes, Quincy Alonzo
September 11, 2020
Everything handled like it should be.Very professional Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok More
Other Employees Tagged: Miff Center, Marcie Fortner, John Witt
September 11, 2020
Customer service is above all the rest! We own around 75 Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! More
Other Employees Tagged: Carl Anderson, Dave Underwood, Danny Morris, Perry Eggelston, Monty Elbert, Art Starr , Jacee Kiefer, Quincy Alonzo 5 Stars!
July 11, 2020
We really enjoyed getting to know Cory, and our experience at Bill Utter Ford was nice and easy- everyone was friendly and helpful, and we 100% will go back the next time our family has a need for experience at Bill Utter Ford was nice and easy- everyone was friendly and helpful, and we 100% will go back the next time our family has a need for an Auto purchase! More
Other Employees Tagged: Cory Cuellar , Kenneth Carter