Monica O'Malley
Monica O'Malley at Perfection Honda
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Monica O'Malley

General Sales Manager

Perfection Honda

2603 American Road SE
Rio Rancho, NM 87124

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rated
73 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

24 yrs, 10 mos

not yet
rated

73 Reviews

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73 Reviews of Monica O'Malley

October 07, 2023

Dealership Rating
Employee Rating

No pressure very friendly easy to make deal with no hassle buying top dollar on our trade in CR V we bought back in 2018 More

by enochrivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Perfection Honda responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Perfection Honda Team

October 08, 2022

Dealership Rating
Employee Rating

Great service! Monica is an inspiration for the rest of the staff. Fernando was an incredible kind and knowledgeable sale advisor. More

by Toy75a
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Vela , Adam was in training ( second day) and he was great

Oct 12, 2022

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

October 16, 2021

Dealership Rating
Employee Rating

Wonderful, positive experience with Shakeem Walters and Robert Medina. We feel very fortunate to have gotten just the truck we wanted in this crazy market. By the way, the view from the dealership is breat More

by netherlandbrazil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shakeem Walters

Oct 20, 2021

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

October 15, 2021

Dealership Rating
Employee Rating

Great to have Rich assist me today. He totally made sure all aspects of the transaction were handled professionally. Hats off to Monica and the whole team at Perfection. More

by Gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Neese

Oct 20, 2021

Perfection Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Perfection Honda Team

September 20, 2021

Dealership Rating
Employee Rating

From the moment we arrived to leaving with our new CRV everyone was incredibly kind, patient, and sincere. Buying a vehicle is stressful but Perfection Honda staff alleviated our stress and provided a ple More

by Kmckernan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Neese, Rodney Hill

Sep 23, 2021

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

July 23, 2021

Dealership Rating
Employee Rating

Shakeem, Jen, and Monica were awesome! Service and hospitality is second to none! Shakeem not only made getting my dream car a reality, but he made the entire process as quick and easy as possible. Ha More

by Chris Trujillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shakeem Walters, Jennifer Boyden , Detail guys and the service guy who set up my car after delivery. 10/10 hospitality.

Jul 28, 2021

Perfection Honda responded

We cannot thank you enough for your wonderful review of Perfection Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Perfection Honda Team

July 15, 2021

Dealership Rating
Employee Rating

We are repeat customers and wanted to come in and lease another CRV and get it done. Bertha the sales consultant and Monica the sales manager at Perfection helped us do that so well. Tony, another sales More

by firedude545
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Rumbo , Bertha Gurule

Jul 20, 2021

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Perfection Honda Team

June 11, 2021

Dealership Rating
Employee Rating

Bertha Gurulé is the most professional person as well as Monica O’Malley . I have bought five cars from Perfection Honda and I always look for Bertha to help me. I know I won’t be pressured to buy somethin More

by Wheeler23
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bertha Gurule, Finance was no pressure as well!

Jun 16, 2021

Perfection Honda responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Perfection Honda Team

April 18, 2021

Dealership Rating
Employee Rating

Great people, always buy my Hondas from Perfection, Rich and Monica were great as well as Robert in Finance, I recommend Rich and Perfection for your auto needs More

by Jcguada47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Neese, Robert Medina

Apr 21, 2021

Perfection Honda responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Perfection Honda Team

April 12, 2021

Dealership Rating
Employee Rating

Rich was outstanding throughout the whole process of buying a vehicle.Recommend people to buy from Rich and perfection Honda.Outstanding dealership process was made easy More

by sancviper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: DAS Reputation Management , Rich Neese

Apr 15, 2021

Perfection Honda responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Perfection Honda Team

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