Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
294 Reviews
4.2

294 Reviews

Write a Review

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

Spanish Spanish

294 Reviews of Monica Moreno-Davila

February 07, 2025

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Employee Rating

Completely unsatisfied with whole process. Poor lack of communication, do not want to go back. More

by none23
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Beca Ramirez Godoy , Abel

January 31, 2025

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The staff working the desk were very friendly and helped me with what I needed but they did not keep me informed of my vehicle status while I was waiting. I only got an oil change, and I was there for 3 hou More

by rockehd
Service Price Transparency
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Recommend Dealer
No

January 31, 2025

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This is the most incompetent place I've ever been to. The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I More

by Joe
Service Price Transparency
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Recommend Dealer
No

January 31, 2025

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Service Advisor Eathon was professional, knowledgeable, helpful, and friendly. Was as also pleased with everyone throughout the duration of the appointment from start to finish. Entire service dept is impr More

by phyllisneumann8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy , Eathon(directly) Michael and Abel(secondary) all deserve five star rating.

January 31, 2025

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Muy buen servicio y nos atendieron muy rápido. Se tarde menos de lo esperado en terminar. More

by roy.cami08
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Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

January 22, 2025

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Seguin Chevrolet, has the best service you can get. The service department employees were friendly and professional. Took care of my car in a timely manner. Thanks for caring. More

by lohiegarcia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Syble Kline

Jan 23, 2025

Seguin Chevrolet responded

Dear lohiegarcia, Thank you for your wonderful review! I’m thrilled to hear that our service department provided you with friendly and professional care. We’re grateful for your trust and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 18, 2025

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Employee Rating

I was really impressed by the level of service that we were provided with. Also the selection of trucks fast exceeded my expectations More

by kingster502001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 21, 2025

Seguin Chevrolet responded

Dear kingster502001, Thank you for your fantastic review! I'm thrilled to hear that you were impressed with our level of service and that our selection of trucks exceeded your expectations. We’re grateful for your support and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

January 17, 2025

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they were excellent. very sweet and very fast! made sure we were in and out. More

by ravynlookabill1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: aaron

Jan 21, 2025

Seguin Chevrolet responded

Dear ravynlookabill1, Thank you for your wonderful feedback! I'm happy to hear that our team provided you with excellent and efficient service. We truly appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 15, 2025

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Oil change way too expensive for simple change. Corvette is not any more difficult difficulty difficult More

by puggan55
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Recommend Dealer
No

Other Employees Tagged: Beca Ramirez Godoy

January 15, 2025

Dealership Rating
Employee Rating

No paperwork given to me. Gave me my key and didn’t say anything or where my car was. More

by Dez
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Recommend Dealer
No
Jan 21, 2025

Seguin Chevrolet responded

Dear Dez, I apologize for the experience you had with us. It is never our intention to leave our customers feeling uncertain or uninformed. We should have provided you with proper documentation and clearly communicated the location of your vehicle. Your feedback is important, and I will make sure our team is reminded of the importance of clear communication and proper customer service moving forward. If you'd like to discuss this further or if there’s anything I can do to assist, please don’t hesitate to contact me directly. Sincerely, Gary Stehle, Service Director

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