90 Reviews
Write a Review90 Reviews of Monica Alvarado
January 16, 2025
Excellent service walked in they gave me a two hour time frame but it took only 45 minutes. Very welcoming and professional service. frame but it took only 45 minutes. Very welcoming and professional service. More
Other Employees Tagged: Maritza Cortina, Susan Rosales
January 14, 2025
The business is very clean and well organized. Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we e Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we ended up driving a New car. More
December 29, 2024
Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointment, just come in. We were told about being able to get a ride to breakfast and they would pick us up afterwards. Went to breakfast ok. Afterwards no pick up even after several calls! Finally called a cab to get back to the dealership, several hours after breakfast. The car wasn't done until afternoon. We will never go back to this dealership! They don't care about the customer at all! We were stranded in the heat for 4 hours, we are in our mid 70's. Very bad experience, and cost us an extra $25.00 for a cab. More
December 18, 2024
I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! fuel pump as part of a recall in record time. Everyone there is great!! More
Other Employees Tagged: Dana Botello, Cecil Chapa, Maritza Cortina, Miguel Granados, Anthony Hernandez, Susan Rosales
November 22, 2024
Thank you for everything! Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took great care of us. More
November 22, 2024
I took my car in for some repairs and they, the mechanics did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrib did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrible job.. More
November 12, 2024
Very happy with drive. Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash More
October 29, 2024
Nice people great service fast and friendly was in and out in less than an hour out in less than an hour More
October 29, 2024
I received a flat tire overnight, decided to go in and they made my bad night amazing! Immediately upon entering I was greeting and referred to the service desk. Quickly helped me, identified the problem they made my bad night amazing! Immediately upon entering I was greeting and referred to the service desk. Quickly helped me, identified the problem and by the time I knew it I was on the shuttle headed to work! Always called with updates regarding what was happening and received my car in 4 hours! More