Monica Alvarado
Monica Alvarado at Clark-Knapp Honda
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Monica Alvarado

Advisor

Clark-Knapp Honda

PO Box 520
Mc Allen, TX 78505

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4.5
93 Reviews
4.5

93 Reviews

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93 Reviews of Monica Alvarado

April 03, 2025

Dealership Rating
Employee Rating

Poor work performed, zero customer service, service advisor needs more training and how to speak with customers More

by VILLAMARTINA57
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 23, 2025

Dealership Rating
Employee Rating

I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex More

by emmoreno1218
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Service Communication
Recommend Dealer
Yes

March 06, 2025

Dealership Rating
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My service was excellent! Your staff is always kind and courteous. I love how they explain everything to me in detail. More

by NICOLEMARES120
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 05, 2025

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Employee Rating

Good and fast service was provided by this service department team. Keep up the good work. More

by ALEX427CI
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Recommend Dealer
Yes

February 22, 2025

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Called for an appointment and they got me in the same day. My service advisor was terrific. More

by lvt1960
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Recommend Dealer
Yes

Other Employees Tagged: Maritza Cortina, Susan Rosales

February 12, 2025

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Employee Rating

I had an issue and it was addressed promptly and was fixed even faster. Thank you More

by TORIBIOPALACIOS
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Recommend Dealer
Yes

Other Employees Tagged: Armando Reyes

January 16, 2025

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Employee Rating

Excellent service walked in they gave me a two hour time frame but it took only 45 minutes. Very welcoming and professional service. More

by AMONTIEL0
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Recommend Dealer
Yes

Other Employees Tagged: Maritza Cortina, Susan Rosales

January 14, 2025

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Employee Rating

The business is very clean and well organized. Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we e More

by robertelouis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 29, 2024

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Employee Rating

Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm More

by REXANNV
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 18, 2024

Dealership Rating
Employee Rating

I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! More

by arturolatigo
Recommend Dealer
Yes
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