Monet Smith
Monet Smith at Rountree Moore Nissan
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Monet Smith

Owner Loyalty Manager

Rountree Moore Nissan

4262 W US Hwy 90
Lake City, FL 32055

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4.2
16 Reviews

Languages Spoken

American Sign Language American Sign Language

4.2

16 Reviews

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16 Reviews of Monet Smith

February 07, 2024

Dealership Rating
Employee Rating

Regan was nice. We had a couple of issues with the car, but the manager fixed the problem in a ti ely manner. I would definitely purchase a car here again. More

by marlene woods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Rountree Moore Nissan responded

Hello Marlene Woods, thank you; we appreciate your feedback!

July 15, 2023

Dealership Rating
Employee Rating

Ppl lie to get customers through the door. Run credit and come back qith oh I'm sorry there is nothing we can do with that. How about telling the truth for a change.... ppl would sell more car More

by jessmoore2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giampaolo Cabrera, Mandie Jonas, Joe Watts

Jul 19, 2023

Rountree Moore Nissan responded

Thank you for your feedback! We appreciate the opportunity to earn your business.

May 20, 2023

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Employee Rating

An Expensive Mistake. Hard to get straight answers from these guys. Reading the fine print is very important. I should’ve kept looking around for another vehicle. More

by DoneDeal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jared Hinson, Trey Mcrae

May 23, 2023

Rountree Moore Nissan responded

We apologize you aren't satisfied with your vehicle. Please contact us so we can discuss your dissatisfaction in more detail. -Monet Owner Loyalty Leader (386)752-5050

March 24, 2023

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Roy tree motors showed great customer service. Dallas was amazing help with this process. We live in GA and he help with this sale over phone. Thanks for everything! More

by Hilltyty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Humphries , Larry Barker, Andre Byrd, Justin Gray, Jarrett Odom

Mar 29, 2023

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we did. We are happy to help anyone! Near and far. So glad we were able to earn your business. We hope you have a great day!

February 17, 2023

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Very nice and easy to work with. Answered all my questions. And stayed in contact the whole time from beginning to end More

by Susanlightbody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Louden, Justin Milton, Jarrett Odom

Feb 17, 2023

Susanlightbody responded

Hopefully I sent review back correctly

November 18, 2022

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Employee Rating

Yay it's the greatest out there ever. My dad loves it and uses it everyday. More

by shawnreeves62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kinsley Legere , Andre Byrd, Matt Conyers, J'Cobi Harris, James Louden, Andrew Manalis, Hannah Reeves, Lynell Richardson, Octavia Shaftner

Nov 23, 2022

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We'll see you soon.

October 02, 2022

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Employee Rating

WARNING: DO NOT EVER BUY A automobile from this dealership... They sell used faulty junk cars and they know it. When you bring the automobile back to have it checked they make every excuse in the b More

by Pamfoltz4
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Gordon, Kinsley Legere , Andre Byrd, Matt Conyers, Rochelle Hurst, Andrew Manalis, Justin Milton, Lynell Richardson

August 27, 2022

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Employee Rating

Everyone was wonderful to me . That is the fifth car I have purchased from you. The sales people are so kind.Also Devin and MONIQUE are absolutely the best. More

by ELIZABLU 8TH 8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Barker, Patrick Cagle, Devin Galloway, Lynell Richardson, Preston Somerset

Aug 30, 2022

Rountree Moore Nissan responded

Thank you for your kind words and this wonderful review! We appreciate your business so much!

Sep 01, 2022

ELIZABLU 8TH 8 responded

Everyone is always so kind.. Their always offering to help with what ever you need if it's the door or something to drink while you're waiting. Sometimes just conversation. I have bought five cars just in the past three year's from them. That should speak for it's self.Linda Saylor

Sep 01, 2022

ELIZABLU 8TH 8 responded

Linda Saylor September 1st Thank you Devin ,Monea and Larry

June 16, 2022

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Employee Rating

car was infested with roaches. James louden took care of the problem immediately! He insured that the problem would go away and gave me his word, and that's exacly what he did😎.he More

by Byron335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Louden

Jul 13, 2022

Rountree Moore Nissan responded

Thank you for sharing your experience! We appreciate your honesty. We are glad we were able to resolve all your issues in a timely manner! We strive for 100% satisfaction. We'll see you at your next visit.

June 12, 2022

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Employee Rating

James was awesome to work with. Car buying can be very stressful but James walked us through every step. He even went out of his way to explain the additional charges. Honesty is More

by karl.morneau
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Phillips , James Louden, Cierra Napier

Jun 15, 2022

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we did! We are very glad you had such a great experience with our team! We appreciate your feedback!

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