Dealership Experience
2 yrs, 2 mos
Specialties & Trainings
Customer Service
Sales Consultant
109 Reviews
Write a Review109 Reviews of Moises Bonilla
December 11, 2024
Very comfortable waiting area with complementary coffee, hot chocolate, and bottled water. Snacks are also provided. hot chocolate, and bottled water. Snacks are also provided. More
Other Employees Tagged: Tony Philon, Jr
December 07, 2024
I was seen without an appointment my needs were addressed promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have h promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have had. More
Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON
November 29, 2024
I felt welcomed and attended to. My car repair was completed in half the time estimated. My car repair was completed in half the time estimated. More
Other Employees Tagged: Tony Philon, Jr
November 24, 2024
Service was done and done so satisfactorily. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. More
Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON
November 24, 2024
This is the first time that I’ve had any dealings with McDonough Hyundai. Most likely it will be the last. The lack of communication was overwhelming. They’re failing to follow up on what they said they w McDonough Hyundai. Most likely it will be the last. The lack of communication was overwhelming. They’re failing to follow up on what they said they were going to do was continuous. After having to chase them down repeatedly, we were finally able to get Some type of communication. My car was in the shop for one and a half months while my blown engine was replaced. when I was finally able to bring my car home, I looked in the trunk to find the pan that goes underneath the engine in my trunk. The most redeeming part of our relationship is when we were finally able to talk with the service manager, Steve, who took the matter in hand and had someone come to my home and pick up my vehicle to take it back and have the part installed and then returned my vehicle in a very short amount of time. keeping in mind we live 40 minutes away from the dealership. I thought all was well and was pleased with the way it turned it out, only to find after driving the vehicle that there is a strong smell of exhaust inside my car and now will probably have to take it back to have that dealt with. much to my dismay. We will see how they deal with this issue because it did not have an exhaust leak before they change the engine. I am very hesitant to leave my car with them again because of the unknown time to repair it and the unknown seemingly unavailable communication. More
Other Employees Tagged: JADEN BOND
November 14, 2024
Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. you for helping me service my vehicle while on a road trip. More
Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON
November 14, 2024
The staff were very professional and friendly. I did not have an appointment so I had a longer wait time but snacks were provided. I did not have an appointment so I had a longer wait time but snacks were provided. More
Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON
November 13, 2024
Tony was very helpful! The center was very clean with no welcoming energy. I will be back The center was very clean with no welcoming energy. I will be back More
Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON