Mohammed Omar | Page 18

Great service Thanks for all your help. I think this is my 6th X5 with you guys. They know Im a picky buyer and always have to order my car! Thanks for all your help. I think this is my 6th X5 with you guys. They know Im a picky buyer and always have to order my car! More

by LEXI3 Verified Customer Verified Customer

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Very efficient and courteous service. Had a great experience leasing a new BMW from Herb Chambers. I was offered a very competitive quote and treated in a very professional, efficient and Had a great experience leasing a new BMW from Herb Chambers. I was offered a very competitive quote and treated in a very professional, efficient and friendly manner. More

by JM Verified Customer Verified Customer

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Nearly flawless Only issue I had is that I have to return to go over something’s with the “genius” who was sick the day I picked up my vehicle Only issue I had is that I have to return to go over something’s with the “genius” who was sick the day I picked up my vehicle More

by JACUPUNCTURE Verified Customer Verified Customer

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Tremendous Freddy Briere is a pleasure to work with. all employees from Giovanni to Omar are wonderful representatives of the dealership. freddy was very respo Freddy Briere is a pleasure to work with. all employees from Giovanni to Omar are wonderful representatives of the dealership. freddy was very responsive and knowledgeable. More

by JLJM1982 Verified Customer Verified Customer

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Great Salesman! Ahmed Jabrane was fantastic! I was referred to Ahmed by a friend and I will refer my friends and family to him as well. I'm sure I will have a long Ahmed Jabrane was fantastic! I was referred to Ahmed by a friend and I will refer my friends and family to him as well. I'm sure I will have a long relationship with Ahmed and Herb Chambers. More

by PAULA11 Verified Customer Verified Customer

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Thank you Had a great experience with my salesman Jing, he was very professional and helpful... never felt pushed like other sales-mans. He was very patient and Had a great experience with my salesman Jing, he was very professional and helpful... never felt pushed like other sales-mans. He was very patient and helped me find the right car that I was looking for. Giovanni and Omar was very helpful as well and helped make the experience from start to finish wonderful. Thanks again guys! More

by Kelvin G Verified Customer Verified Customer

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Mark and Hadi are excellent employees. Hadi was an excellent referral from Mark in your Service Department. I would like to express my deepest appreciation and support to Mark. He always de Hadi was an excellent referral from Mark in your Service Department. I would like to express my deepest appreciation and support to Mark. He always delivers as a Manager in Service and was extremely helpful in the purchase of my new BMW from Hadi. After having tremendous difficulty with the auto mated sales function through herb chambers and speaking with many un-informed sales reps, who never knew who I was when I called or what car I was interested or didn't provide answers on stock numbers and availability, I finally called Mark and asked his assistance in identifying a knowledgeable and well-informed sales rep. Mark suggested Hadi. Hadi was pleasant, communicative, collaborative, and overall attentive throughout the entire sales purchase. During the sales cycle, he even needed to take a holiday and during that time he answered my emails and offered assistance. I told him I appreciate his responsiveness and didn't want to work with anyone else. If the car was not available when he gets back, we would just work to find another that met expectations. The relationship and the communication of the sale was more important then the actual car itself. I appreciate the time and dedication both of these employees delivered and hope that you share this positive review with them as well. More

by kme590 Verified Customer Verified Customer

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Diagnosis Everyone was very courteous and very helpful. They really took care of my car with care. Overall experience was great from the Faculty to the envir Everyone was very courteous and very helpful. They really took care of my car with care. Overall experience was great from the Faculty to the environment. More

by GALVEZJUNIOR1 Verified Customer Verified Customer

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Happiest Girl in Whole USA The team at Boston BMW not only helped me identify the PERFECT car for me (a BMW i3s with REX), but were of supreme assistance in untangling a totally The team at Boston BMW not only helped me identify the PERFECT car for me (a BMW i3s with REX), but were of supreme assistance in untangling a totally botched lease process at another (Herb Chambers) dealership. I found the team were interested not only in leasing to me a beautiful new car, but allowing themselves to engage personally with me and create a truly human interaction. I couldn't be happier with my EV car, and look forward with a long and fulfilling partnership with Boston BMW! More

by KITTRYN Verified Customer Verified Customer

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Profoundly bad experience I’ve been a Herb Chambers customer for 20 years, having gone through several Hondas and two mini coopers; my experiences up til now have been good to I’ve been a Herb Chambers customer for 20 years, having gone through several Hondas and two mini coopers; my experiences up til now have been good to great. I now have a BMW i3 from Herb Chambers and have been caught in a loop of poor service and surly staff. It feels much worse than what I experienced with other Herb Chambers cars. The issue is complex but relates to problems not being dealt with in a clear and forthright manner, misinformation, and no sense of ownership when missteps by the staff forced me to return several times for a problem that could have been dealt with easily much earlier. No one has ever apologized or acknowledged the hassle and cost I’ve incurred. Overall I’ve been made to feel unimportant to the service staff and so, somewhat reluctantly, I have taken my service needs elsewhere. More

by EROSEN Verified Customer Verified Customer

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