Mohammed Khan

Excellent service and a great staff ! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! More

by Carolynjclark245@gmail.com Verified Customer Verified Customer

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Service department has poor quality and lack understanding the actual problems I get. Water in my gas tank is a poor excuse to say that is the problem. This is the second time they have had my understanding the actual problems I get. Water in my gas tank is a poor excuse to say that is the problem. This is the second time they have had my car in. 2 weeks the first time. A few pages of work done which did not address the problems. 2 weeks now after the service manager saying it was going to cost me $800 to clean the tank out from the water in there. This is round 2 of the infamous water in the tank story. I have taken over 30 pictures of the dash board lights that came on. I have driven back a few times while the car is running to show them the lights. I have now put Shell premium in because they said that was the problem. I am putting Shell premium in the company car I have been using. On occasion a light pops on the dash board. Shut the car off and restart. Light is gone. I am sure I will be blamed for putting water in your company car now. Corporate time 708-800-1360 Harvey58g@icloud.com More

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Excellent customer service and service team was extremely friendly. I had a great experience at the dealer friendly. I had a great experience at the dealer More

by COLLIS4012 Verified Customer Verified Customer

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Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom. Always answer every question with knowledge.and wisdom. More

by CARCADAN42 Verified Customer Verified Customer

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The customer service was super. The staff was very polite & helpful . They also greeted me with such pleasant smiles The staff was very polite & helpful . They also greeted me with such pleasant smiles More

by GILMORETANYA94 Verified Customer Verified Customer

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They were very polite & patient. My salesman knew exactly what I was looking for & didn't fail 2 give it to me . I give them all a 10/10 My salesman knew exactly what I was looking for & didn't fail 2 give it to me . I give them all a 10/10 More

by GILMORETANYA94 Verified Customer Verified Customer

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Fast and friendly interaction regarding a recall repair. Communication was on point. Satisfied with results. Communication was on point. Satisfied with results. More

by JUWAYYIDMOM Verified Customer Verified Customer

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Dealership is clean. Staff is friendly and professional. Service has their xxxx together. Good job. Staff is friendly and professional. Service has their xxxx together. Good job. More

by PITLOCKR Verified Customer Verified Customer

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They work promptly and took care of business,and kind also generous . And work well with my needs also generous . And work well with my needs More

by MICHELLE.DINGLE.100 Verified Customer Verified Customer

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They accomodated me very well. The 2 salesmen, Moe & Chris, the manager and finance guy were all wonderful. It felt like a warm family transaction. They gave me all my options as The 2 salesmen, Moe & Chris, the manager and finance guy were all wonderful. It felt like a warm family transaction. They gave me all my options as far as different trim levels, prices & a decent price for my trade in. I think im officially committed to the Volkswagen brand. I ABSOLUTELY LOVE MY 2025 SEL-RLine Black-Cross sport Atlas! Thanks everyone! More

by SHOWME681 Verified Customer Verified Customer

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