Mohammed Alghabban

A completely positive experience. No pressure. Explained the vehicle features. Answered my questions directly when I asked. No pressure. Explained the vehicle features. Answered my questions directly when I asked. More

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Didn’t follow through on agreed upon pricing. Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way fro Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way from Michigan to do so you’d think their would be more assistance. When i asked the salesperson what the different driving modes meant she said “ It has modes?” Finance guy left me holding the bag on $500 to transfer registration that was supposed to be included in my “out the door” price. He flat out lied to me. I’ve called several times and got no return call. They just wanted me out the door because they knew I would come sll thr way from Michigan to get the $500 they owe me on the “out the door” deal thst I got stuck with… More

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Awesome and helpful staff. They might need more than one finance guy, though. It was a longer wait than I’d like They might need more than one finance guy, though. It was a longer wait than I’d like More

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They were very knowledgeable and attentive to our questions and concerns. I would highly recommend them to friends and family questions and concerns. I would highly recommend them to friends and family More

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Will did a great job educating us on the bronco trims and options and worked with us to meet our monthly budget on our new bronco. options and worked with us to meet our monthly budget on our new bronco. More

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Knowledgeable staff, clean cars, no empty promises and an all around great experience. Funny thing is we were just driving by and stopped in after being let down by another dealer . Niko listed to what we all around great experience. Funny thing is we were just driving by and stopped in after being let down by another dealer . Niko listed to what we wanted and then pulled up the perfect vehicle. More

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No excessive negotiating. Advertising much more informative than others. Sales staff professional as was the financing rep. Advertising much more informative than others. Sales staff professional as was the financing rep. More

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Great customer service, and even better offers! They understand your wants and needs in a car They understand your wants and needs in a car More

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Very pleased with my sales person, Jorge Ortiz, who went above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire t above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire team came through to help me buy and finance this car. My other Ford Edge gave me almost 17 years of fun and travel so I look forward to many years working with Fair Oaks Ford! More

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I have always had good service at Fair Oaks Ford. I bought my new car there as well. I was Leary of a used car but was impressed with their check point system and the car was spotless. My salesm I bought my new car there as well. I was Leary of a used car but was impressed with their check point system and the car was spotless. My salesman, Erik was so nice and so patient with me. Replacing a 15 year old car was difficult but he made the process easy. More

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