27 Reviews
Write a Review27 Reviews of Mohamed Essa
November 16, 2024
Darrell and everyone at the dealership was absolutely fantastic. I would have given the dealership 5 stars EXCEPT they had me sit down with a woman to remove my trade in from my insurance policy and add fantastic. I would have given the dealership 5 stars EXCEPT they had me sit down with a woman to remove my trade in from my insurance policy and add the new vehicle. She told me my new premium with Progressive and I signed a bunch of paperwork. I get an email from Progressive and find out that instead of adding my vehicle to my existing policy she wrote me a whole NEW policy, forcing me to cancel the policy I had for years and losing the $550 that I had built up in my deductible bank. This woman was HIGHLY deceptive and unethical and cast a shadow on what had been a wonderful experience. More
Other Employees Tagged: Darryl Warren
September 21, 2024
My experience was quite unique from the purchase to getting the vehicle to my standards. They wowed me and I’ll return in the future for another vehicle!! Jay fox rocks 🎸 getting the vehicle to my standards. They wowed me and I’ll return in the future for another vehicle!! Jay fox rocks 🎸 More
Other Employees Tagged: Fox
September 15, 2024
Buying a car is stressful as is but Harrison made sure it wasn’t a stressful experience for me. He kept me comfortable and explained each step to me. Harrison also searched high and low for the vehicle and c wasn’t a stressful experience for me. He kept me comfortable and explained each step to me. Harrison also searched high and low for the vehicle and color I wanted. While there I ran into Mohammed (Moe) that I’ve known from Honda also took extra care of me. He made sure to keep checking in on me during the process and that I was happy with the price. More
Other Employees Tagged: Harrison Perez
September 08, 2024
Great team, my payment was very close to what I asked for. The salesperson was very knowledgeable and made sure we had all of our questions answered. The dealership was very friendly and thorough for. The salesperson was very knowledgeable and made sure we had all of our questions answered. The dealership was very friendly and thorough More
September 05, 2024
Excellent customer service. Staff is dedicated to successful relation with customers. Ricardo took most of the two days we worked together to buy our 2 cars. Leo was phenomenal Staff is dedicated to successful relation with customers. Ricardo took most of the two days we worked together to buy our 2 cars. Leo was phenomenal from finance department. Mr Mohamed the manager was very cooperative and did his best to seal the deal. More
Other Employees Tagged: Leo Aldehayyat, Richardo Pintus
August 31, 2024
Nathan was super helpful and honest. He made buying a car a really good experience. He made buying a car a really good experience. More
Other Employees Tagged: Nathan Hatcher
August 28, 2024
The dealer is clean. Not too comfortable as you have to do business in a little table with no privacy at all. The seller was friendly and welcoming. The car was appropria Not too comfortable as you have to do business in a little table with no privacy at all. The seller was friendly and welcoming. The car was appropriate to my needs . After agreeing on a price and after a lengthy and heated negotiation regarding interest rate and price on the car we concluded the deal, signing electronically all documentation without the possibility to see the numbers . When I reviewed the contract at home ,I was surprised as they changed the price. Included packages that I firmly advised not to include . I returned to the dealer hoping to correct the errors and the general manager told me" If you are not happy with this you can return the car" and I did . Bought a KIA in the next three hours in a dealer with some transparency and respect to customer's intelligence. In general terms I had purchased or leased 13 new cars before, most luxury cars , Never seen such disrespect for the customers before . Treat you like you are mentally challenged and unable to identify their tricks . No transparency at all in their transactions. Stay away from this place !!!! More
Other Employees Tagged: J Fox
August 24, 2024
Stefano was amazing he found me the perfect Santa Fe! He weathered the heat to ensure I was completely satisfied! He weathered the heat to ensure I was completely satisfied! More
Other Employees Tagged: Stefano Santini , Joe Carey, Darien Steele, Falica Ellis, Raymond Hobeika, Lindsey Biswas
August 16, 2024
Thanks for Quick response and fast processing my of my vehicle finance, trade in price was quite less, rest everything was good, thanks vehicle finance, trade in price was quite less, rest everything was good, thanks More
Other Employees Tagged: Mario Otero, Marcus Lugo, Troy Redfearn